Consultant - Sales Performance

Overview and Summary

We are Automotive Business Scientists. We empower our clients to turn overwhelming industry data into discovery, action and measured success.  We are unique market leaders because we find and examine possibilities through the clarity of a scientific lens. To solve the toughest client challenges, we need curious, creative and dedicated people to join our team. 

 

We search out individuals who align with our core values and who adhere to the highest standards of integrity and ethics in everything they do.  Our company is filled with the brightest minds and the biggest hearts at every level. We recognize that personal success takes on many different forms of the course of our lives – both professional and personally – so we provide a myriad of benefits and programs focused on Wellbeing, Growth, Community and Recognition.  One size does not fit all, so we encourage every Urban Scientist to discover their own formula for success.  If this sounds like the kind of company you would like to work with, Apply Now!

 

POSITION OVERVIEW

This position will provide operational support for a an industry-leading sales analysis solution that enables quick and easy analysis of geography and segment KPIs against competitors for a major automotive manufacturer. This role supports the delivery of client services and use technical skills to maintain software and database systems and create regular reporting deliverables.  Additionally, it requires providing analysis and reporting on key metrics for the platform's stakeholders. The position emphasizes technical and client-handling skills to carry out high-quality projects and tasks with precision and timeliness. The most commonly used technical tools in this position include proprietary software, advanced Excel, and SQL. 

At Urban Science, workplace flexibility has evolved significantly. The needs of each team, role, and individual employee can vary greatly. Leaders collaborate with their teams to find an optimal balance between in-person and remote work, taking into account the business needs, client requirements, cross-functional projects, personal work styles, and preferences. The ideal location for candidates is the Dallas area, and they must be prepared to travel to the Plano, TX office as needed. Initial training may require additional attendance to the Dallas office for hands-on learning experiences. Regular, in-person, work currently one to two days per week (and likely expanding to three days a week) and attendance of monthly team meetings at the local office are essential for this role's success.  

 

URBAN SCIENCE DOES NOT AND WILL NOT OFFER IMMIGRATION RELATED SPONSORSHIP FOR THIS POSITION, EITHER NOW OR IN THE FUTURE.

Essential Duties and Responsibilities

• Plans, organizes, develops and delivers client-requested reports, deliverables and projects on time, adhering to client requested specifications.
• Designs, creates and manages client databases, utilizing Urban Science proprietary software, ensuring accurate and high-quality data.
• Serves as a contact for and develops relationships with the client to help respond to client requests and inquiries.
• Acquires and maintains a thorough understanding of client data for assigned projects to properly create client deliverables.
• Assume responsibility for accurate and high-quality data being utilized on assigned projects.
• Accurately performs application coding and testing functions associated with the development of custom client software.
• Tracks, processes, analyzes and verifies data to improve accuracy and quality.
• Use technical skills to accurately monitor, update and maintain Urban Science internal software systems.
• Attends project meetings to document meeting notes and stay up to date on project deliverables.
• Partners with internal teams to ensure that software is properly installed, set up and functioning at established quality levels.
• Adheres to quality control standards for Urban Science and client organizations.
• Coordinates with individuals or teams to complete analyses, tasks and projects on time and with high quality.
• Proactively communicates with management to provide updates and report issues in a timely manner.
• Actively works with manager to understand and implement solutions to improve NPS (client satisfaction).
• Actively supports and participates in required Urban Science training programs to achieve targeted development objectives.Works with manager in completing annual goal setting and performance review promptly.
• Provides training and coaching to Analysts as directed and assumes responsibility for reviewing the accuracy and quality of thei