Jobs and Careers
IN
Veterinary Receptionist
Innovetive PetcareUnited Statesfull_timeVerifiedPosted 7 Jul 2026
💰 $44,000/yr($36,000/yr – $44,000/yr)
About the role
Veterinary Receptionist
Department: Receptionists
Employment Type: Full Time
Location: Niceville, Florida
Description
Be the Calm Voice During Life's Most Critical Moments
Emergency Veterinary Clinic of Niceville is seeking an experienced, compassionate Veterinary Receptionist to join our growing Emergency and Critical Care Hospital on Florida's beautiful Emerald Coast.
As the only 24/7 emergency veterinary hospital serving Niceville and the surrounding Emerald Coast communities, our team is trusted to provide exceptional emergency care when pets and their families need us most.
Our reception team is much more than a front desk.
They are the first smile clients see, the reassuring voice on the phone during emergencies, and an essential part of keeping our hospital running efficiently. If you thrive in a fast-paced veterinary environment, enjoy helping people during stressful situations, and take pride in delivering exceptional customer service, we'd love to meet you.
Why Join Emergency Veterinary Clinic of Niceville?
Why Join Emergency Veterinary Clinic of Niceville?
This is an opportunity to become part of a collaborative hospital where Client Service Representatives are respected members of the medical team.
You'll work alongside experienced emergency veterinarians, credentialed veterinary technicians, assistants, and hospital leadership in a supportive environment that values teamwork, communication, and compassion.
Our recently remodeled hospital features:
- Advanced emergency and critical care medicine
- Digital radiology
- Ultrasound
- Endoscopy
- Full in-house reference laboratory
- High technician-to-doctor staffing ratios
- Collaborative team culture focused on exceptional patient care
Every shift brings new experiences, meaningful work, and opportunities to positively impact pets and the families who love them.
Some of the responsibilities you will own in this role:
As a Veterinary Receptionist, you'll help create an exceptional client experience while supporting hospital efficiency and patient flow.
Client Care and Customer Service
Client Care and Customer Service
- Welcome clients and patients with warmth, empathy, and professionalism
- Answer multi-line phones while appropriately prioritizing urgent and emergency calls
- Schedule appointments and coordinate emergency walk-in arrivals
- Accurately obtain patient histories, client information, and medical records
- Communicate treatment updates and next steps with compassion and professionalism
Hospital Operations
- Coordinate patient flow between the reception and medical teams
- Process invoices, estimates, payments, and financial transactions accurately
- Support prescription refill requests and food or medication pickups
- Maintain complete and accurate electronic medical records
- Help ensure smooth daily workflow throughout the hospital
Team Collaboration
- Work closely with veterinarians, veterinary technicians, assistants, and leadership
- Maintain a welcoming, clean, and organized reception area
- Support fellow team members during busy emergency periods
- Adapt to changing caseloads while maintaining a positive, solution-oriented attitude
What We’re Looking For
This position is ideal for someone who enjoys building relationships while remaining calm and organized in a fast-moving emergency hospital.
Qualified candidates will have:
- Previous experience as a Veterinary Receptionist, Veterinary Client Service Representative, Medical Receptionist, or Veterinary Customer Service Professional
- Experience working in a Veterinary Hospital, Emergency Hospital, Specialty Hospital, Urgent Care, or Human Healthcare setting preferred
- Excellent communication and conflict-resolution skills
- Strong multitasking and organizational abilities
- Confidence using computer software and electronic medical records
- Ability to prioritize multiple responsibilities without sacrificing accuracy
- A positive, team-first attitude and genuine passion for client service
Schedule
We are currently hiring Full-Time Veterinary Receptionists.
Apply for this role
Generate a tailored application kit with a matched cover letter, interview prep, and CV highlights — in under 60 seconds.
Apply Now →Generate Application KitFree account required — sign up in 30s