Sr. Content Marketing Manager

Company Description

About Shopify

Opportunity is not evenly distributed. Shopify puts independence within reach for anyone with a dream to start a business. Since 2006, we’ve grown to over 10,000 employees and generated over $500 billion in sales for millions of merchants in 175 countries. Every 28 seconds, an entrepreneur on Shopify makes their first sale.

This is life-defining work that directly impacts people’s lives as much as it transforms your own. This is putting the power of the few in the hands of the many, is a future with more voices rather than fewer, and is creating more choices instead of an elite option.

About you

Moving at our pace brings a lot of change, complexity, and ambiguity—and a little bit of chaos. Shopifolk thrive on that and are comfortable being uncomfortable. That means Shopify is not the right place for everyone.

Before you apply, consider if you can:

• Care deeply about what you do and about making commerce better for everyone
• Excel by seeking professional and personal hypergrowth
• Keep up with an unrelenting pace (the week, not the quarter)
• Be resilient and resourceful in face of ambiguity and thrive on (rather than endure) change
• Bring critical thought and opinion — and embrace differences and disagreement to get shit done and move forward
• Work digital-first for your daily work

Job Description

About the role

Shopify’s Content team is looking for an experienced B2B content marketer to create content that helps our audience unlock the value of Shopify’s products for midmarket to enterprise businesses. In this role, you’ll collaborate with other content marketers and editors, product marketers, subject matter experts, and others across the organization to strategize, produce, and publish content in the right channels for our audience.

We are currently hiring two people for this position, each focusing on a unique subset of Shopify’s products and plans such as: Shopify Plus, Commerce Components, Markets, and Audiences. 

What you’ll work on: 

• Produce content that teaches our audiences about Shopify’s products. You’ll use your strong content strategy, writing, editing, and briefing skills to produce new content that teaches Shopify’s audience how our products can solve their problems. 
• Be a Shopify subject matter expert. You’ll develop a deep understanding of Shopify’s products and plans to bring subject matter expertise to each asset we produce. 
• Work collaboratively with your product marketing counterparts. You’re experienced in building strong cross-functional relationships based on candor, trust, and empathy, and will use those skills to work closely with product marketers across the organization.
• Drive real, measurable business results. You’re comfortable working on a marketing team that’s inspired by insight but guided by data. You use research and audience insight to develop your content strategies, and you’ll be right at home proving your content is attracting high-quality traffic and leads.  
• Set the standard. The right person won’t just meet our current standards for quality; they’ll raise us to new heights. It’s an exciting time to help grow Shopify’s content program — we need people who have a deep understanding of the B2B SaaS space and are motivated to continually evolve what “great work” means for our team.

Qualifications

• 5+ years of experience in content marketing for B2B SaaS — bonus if you have experience in industries such as ecommerce, retail, and/or knowledge of Shopify’s suite of products. 
• Strong writing and editing chops, with a talent for distilling complex ideas into plain language across a variety of content formats. 
• A passion for learning about your audience (our merchants) and how Shopify’s products fulfill their needs, as well as a genuine interest in the commerce space.
• Prior experience working closely with product marketing teams. 
• Experience using data to determine how your work is driving results as well as to improve content performance.
• Adept at balancing requests and feedback from multiple stakeholders with the needs of our audience.

Additional Information

Important, Please Read:

Please send links to 2-3 pieces of content (e.g. articles, ebooks, etc.) you've worked on as a writer, editor, or strategist that you're proud of. In your description/cover letter, please describe the role you played in each piece and explain how you measured success for each project. Applications that do not include this information will not be considered.

The shape of a Shopify career.