GME Senior Program Manager

POSITION SUMMARY:

The Senior GME Program Manager is responsible for assuring that programs for the education of Internal Medicine residents/fellows are properly organized, well-coordinated, effective, monitored, and in compliance with requirements set by Boston Medical Center (BMC) and by all organizations and agencies (such as the ACGME and the governing RRC). Operating independently, the Senior Program Manager serves as a liaison between trainees, the Program Director, the GME office, the hospital, and accrediting bodies. The Senior Program Manager oversees program accreditation and compliance for the entire Internal Medicine Residency Program. Through their team, this roles ensures all inquiries related to the training program are responded to and compliance requirements are met with medical schools, licensing bodies, and affiliated institutions. Makes recommendations and advises on changes to the program based on anticipated needs, new or changing program and institutional requirements, or other market forces, and oversees implementation of agreed upon changes. 

Program Scope:
The Senior Program Manager oversees and supports large and/or complex programs, multiple programs, and is able to step in for other Program Administrators in times of leaves, vacations, or temporary vacancies.

Position: GME Senior Program Manager       

Department: Residency

Schedule: Full Time

ESSENTIAL RESPONSIBILITIES / DUTIES:

•  Maintains excellent and up-to-date knowledge of ACGME common and specialty-specific program requirements and outstanding skills related to the administrative management of training program(s).
• Provides support and guidance to Program Director, Administrative Director, GME office, and other Program Administrators as needed.
• Actively participates in and contributes expertise to Program Administrator monthly meetings, and other trainings/events through the GME office.
• Senior Program Manager serves as an educator and mentor to other Administrators, supporting their training and onboarding, and ensuring consistent application of best practices on the management of training programs across BMC.
• Works in collaboration with GME, Program Leadership and Program Managers to ensure compliance with ACGME and AAIM requirements.
• Provides strategic and operational support to the Vice Chair of Education, Program Director, and Administrative Director as needed.
• Communicates updates to Program Director and Administrative Director on changes to program requirements from GME and ACGME.

Senior Program Manager responsibilities:

• Maintains and updates training program website in partnership with Department and Communications stakeholders.
• Oversees the administrative activities and operations in the Internal Medicine Residency Office to ensure program accreditation and compliance.
• Works with Administrative Director to build community around Department of Medicine education administrators, which includes clerkship, residency, and fellowship.
• Oversees initiatives identified by (diversity, mentorship training, program development, etc.) Vice Chair of Education, Program Director, and Administrative Director of Education.
•  Provides reporting and data analysis for recruitment, evaluations, and program performance.
• Oversees preparing, coordinating, and organizing materials and logistics for program recruitment days as well as orientation for new trainees.
• Partners with GME Office around hospital-wide orientation.
• Supports Administrative Director on managing components of the program budget.
• Identifies and implements administrative process improvement initiatives.
• Manages and collaborates with Program Managers to complete all administrative responsibilities related to hiring, licensing, onboarding, and advancement of trainees and communicates with trainees about related requirements, trainings, and processes.
• Works with the Program Directors to ensure compliance with ACGME (and or other governing/credentialing body) guidelines and their programs specialty board guidelines.
• Leads preparations for site visits, self-study, and other internal and external review processes. In partnership with the GME Office, provides at the elbow support for other Program Administrators who are preparing for a site visit or other internal or external reviews.
• Partners with GME on standardization and creation of best practices related to management of training programs at BMC.
• Oversees tasks related to the Residency Management Suite application (New Innovations) such as scheduling, procedure logging, and evaluations.
• Actively maintains accurate conference attendance, duty hours, and other issues related to training p