Deputy Director of Community Standards and Accountability

University Overview

The University of Pennsylvania, the largest private employer in Philadelphia, is a world-renowned leader in education, research, and innovation. This historic, Ivy League school consistently ranks among the top 10 universities in the annual U.S. News & World Report survey. Penn has 12 highly-regarded schools that provide opportunities for undergraduate, graduate and continuing education, all influenced by Penn’s distinctive interdisciplinary approach to scholarship and learning. As an employer Penn has been ranked nationally on many occasions with the most recent award from Forbes who named Penn one of America’s Best Large Employers in 2023.

Penn offers a unique working environment within the city of Philadelphia. The University is situated on a beautiful urban campus, with easy access to a range of educational, cultural, and recreational activities. With its historical significance and landmarks, lively cultural offerings, and wide variety of atmospheres, Philadelphia is the perfect place to call home for work and play.

The University offers a competitive benefits package that includes excellent healthcare and tuition benefits for employees and their families, generous retirement benefits, a wide variety of professional development opportunities, supportive work and family benefits, a wealth of health and wellness programs and resources, and much more.

Posted Job Title

Deputy Director of Community Standards and Accountability

Job Profile Title

Director B, Academic Affairs, Community Engagement

Job Description Summary

The University of Pennsylvania’s Center for Community Standards and Accountability (CSA) upholds the University’s Code of Student Conduct and academic integrity policies, providing a fair and consistent process for addressing allegations of student misconduct. CSA investigates and resolves cases involving both academic and non-academic misconduct by graduate and undergraduate students, and works to foster a campus culture of accountability, integrity, and respect.

The Deputy Director of Community Standards and Accountability reports to the Executive Director of CSA and is responsible for the day-to-day supervision of CSA’s case management function, including direct oversight of three full-time Investigators/Associate Directors. The Deputy Director hires and performance manage these staff, collaborates with the Executive Director on performance appraisals and expectations, and serves on the department’s Leadership Team alongside the Executive Director and the Deputy Director of Restorative Practices at Penn (RP@P), helping to integrate restorative practices into the department’s broader approach to case resolution.

The Deputy Director provides regular feedback and guidance to Investigators/Associate Directors on case handling and approves day-to-day case resolutions. The Deputy Director also directly investigates and resolves allegations of academic and other misconduct, interviewing accused students, complainants, and witnesses; manages case-related communications and documentation; and represents CSA at formal disciplinary hearings through case completion. The Deputy Director works closely with the Executive Director to identify, implement, and document internal protocols and procedures for case handling, collaborates on strategic outreach and communication efforts, and acts as Director of CSA in the Executive Director’s absence.

Job Description

Job Responsibilities

• Supervise the day-to-day case management efforts of the three Case Managers/Investigators, including hiring and performance management; collaborate with the Exec. Director on performance appraisals and setting expectations; 
• Provide feedback and evaluation to Case Managers/Investigators regarding case handling; provide advice on appropriate sanctions, educational outcomes, and other resolutions; approve day-to-day case resolutions.
• Investigate allegations of academic and other misconduct by graduate and undergraduate students, including interviewing accused students, complainants, and witnesses;
• Manage case-related communications, including drafting documents and representing the office at formal disciplinary hearings, to see cases thr