Records Technician

Position Title:

Records Technician

Job Description:

Join our dynamic team as a Records Technician where you'll play a role in managing and safeguarding all police information. Under the guidance of the Records Program Managers and Shift Supervisors, you'll dive into a range of tasks from processing handwritten documents and electronic records to managing mobile data devices. Part of your role will also include entering, reviewing researching, and extracting data in our Records Management Systems (RMS), and handling GRAMA records requests with precision.

In this position, you'll maintain essential files and tackle a variety of technical duties to provide support to law enforcement personnel, criminal prosecutors, and the public. Your day will be filled with engaging responsibilities that require independent judgment, effective decision-making, and a high level of confidentiality. If you're ready to make an impact and interact with a diverse group of people while ensuring the integrity of critical information, we’d love to hear from you!

About the Position:

In this engaging role, you'll use your knack for decision-making and communication to navigate a variety of tasks, from handling data entry to interacting with a diverse range of individuals. Experience in an office setting, or with data entry, will set you up for success. Keep in mind this full-time Records position is set in an environment that runs 24/7 including weekends and holidays—perfect if you’re someone who enjoys a varied schedule and is ready for the occasional challenge!

Expect a mix of activities: sitting, standing, walking, kneeling, and even climbing. This is a fantastic opportunity for those who love a dynamic, hands-on job and are ready to contribute to a vital role in our team. Please note that this role is not eligible for remote work, so you’ll be right in the action with us. Apply now and take the next step in your career adventure!

About the Team:

Step into the action with the Salt Lake City Police Department’s Records group, a vibrant team of 23 dedicated records technicians, 4 savvy shift supervisors, and 5 dynamic program managers. We’re on a mission to ensure that GRAMA (Government Records Access and Management) requests are expertly handled and that information flows smoothly to the right hands.

Our crew is all about teamwork and precision, turning handwritten citations, electronic data, and mobile information into organized, accessible records. If you're excited about making a difference and eager to be part of a team that values accuracy and efficiency, we want to hear from you!

The position will be open until filled, so don’t delay—apply early and dive into an exciting role where every day brings new challenges and opportunities to shine!

Position Salary Range:

$21.40 - $32.18 hourly, paid bi-weekly

This is an AFSCME union position and is eligible for pay increases at the 2-, 4-, 6-, and 8-year marks, depending on experience. AFSCME positions are offering attractive incentives for those seeking secure and rewarding employment opportunities.

This position is eligible for full city benefits, including:

• Health, dental, vision, and life insurance
• 13 paid holidays per year
• Paid vacation and personal leave
• Six weeks of paid parental leave
• Retirement contributions toward a pension plan or 401(k)
• A robust EAP that provides emotional support, work-life solutions, legal guidance, and financial resources, including up to 15 counseling sessions for you and your household family members at no cost
• Tuition reimbursement
• Discounted supplemental benefits like pet insurance, legal services, and shopping.

Key Responsibilities:

• Receives and processes telephone, electronic, and walk-in inquiries for service from department employees, other agency personnel and the general public by phone or in person. Uses knowledge of the Records Management System (RMS) and operation procedures to research, collect or retrieve information to respond to inquiries. Safeguards police records and ensures that any data is disseminated in accordance with policy, statutes and law.
• Provides no trespass signs, clearance letters and police reports. Releases police information in response to subpoenas. Processes and completes expungement requests. Assists in preparation and submission of the monthly National Incident- Based Reporting System (NIBRS) report for our agency.
• From handwritten documents and electronic devices, enters and/or processes police reports, events, and associated records and documents into the automated Records Management System (RMS). Verifies and appends all associated police reports/documents, property reports, arrest bookings, and citations to the appropriate