Customer Supply Chain Associate Analyst

Customer Supply Chain Associate Analyst – Hybrid

Towson, MD, USA

New Britain, CT USA

Valley City, OH USA

Dublin, OH USA

Come build something that matters.

It takes great people to achieve greatness. People with a sense of purpose and integrity. People with a relentless pursuit of excellence. People who care about making things better For Those Who Make The World™. Sound like you? Join our top-notch team of approximately 43,500 diverse and high-performing professionals globally who are making their mark on some of the world’s most beloved brands, including DEWALT®, BLACK+DECKER®, CRAFTSMAN®, STANLEY®, CUB CADET®, and HUSTLER®.

The Job:  

As a Customer Supply Chain Associate Analyst, you will be a critical part of the team working closely with Sales and Warehouse Management working as a hybrid employee.  You’ll get to:  

• Help manage the customer relationship and expectations with regards to orders and shipment timing.
• Daily order/inventory management for small – medium sized retail partners 
• Partnering with SBD Factories and DCs to manage shipping and logistics. 
• Monitoring production schedules to then be effectively communicated with appropriate internal and external stakeholders. 
• Internal sales reporting and supply pacing to the customer’s expectations. 
• Maintenance of all order management systems.  
• Regular communication with internal cross function teams.  
• Daily reporting and analytics to pulse performance. 
• Internal meetings related to sales orders management.

The Person:  

You love to learn and grow and be acknowledged for your valuable contributions. You’re not intimidated by innovation. Wouldn’t it be great if you could do your job and do a world of good? In fact, you embrace it. You also have:

• College degree preferred but not required for position. 
• A desire for further education and future advancement is encouraged if candidate does not have a degree. 
• Sales and/or customer service experience is a plus. 
• SAP/INFOR experience.
• Exceptional interpersonal communication and customer service skills are required to succeed. 
• Proficient in Excel (formula include but not limited to: xlookup, sumifs, ifs).
• Able to work both autonomously and cross-functionally with peer-to-peer support orchestrated by direct management.  
• Driven by customer focused actions that best support the customer needs through exceptional fill rates.  
• Fast paced, team centered and customer responsive.
• Very light travel to the customer as needed for annual meetings.   
• Local travel for store walks and SBD factories and/or warehouses approximately once per season.

The Details:  

You’ll receive a competitive salary and a great benefits plan, including:

• Medical, dental, life, vision, disability, 401(k), Employee Stock Purchase Plan, paid time off, and tuition reimbursement in addition to programs & benefits in support of your well-being.
• Discounts on Stanley Black & Decker tools and other partner programs.

And More:  

We want our company to be a place you’ll want to be – and stay. Being part of our team means you’ll get to:

• Grow: Be part of our global company with 20+ brands to grow and develop your skills along multiple career paths.

• Learn: Have access to a wealth of learning resources, including our digital learning portal.
• Belong: Experience an awesome place to work, where we have mutual respect and a great appreciation for a wide range of perspectives and experiences.
• Give Back: Help us continue to make positive changes locally and globally through volunteerism, giving back, and sustainable business practices.

What’s more, you’ll get that pride that comes from empowering makers, doers, protectors, and everyday heroes all over the world. We’re more than the #1 tools company. More than a driving force in outdoor power equipment. More than a global leader in industrial. We’re visionaries and innovators. As successful as we’ve been in the past, we have so much further to go. That’s where you come in. Join us!

#LI-NB1

#LI-Hybrid

The base pay range for this position in Maryland is $51,700- $83,260 per year. Pay is based on market location and may vary depending on job-related knowledge, skills, and experience. A sign-on payment may be provided as part of the compensation package, in addition to a full range of medical