Director Data, Reporting & Analytics

If you’re looking for a meaningful career, you’ll find it here at Webster. Founded in 1935, our focus has always been to put people first--doing whatever we can to help individuals, families, businesses and our colleagues achieve their financial goals. As a leading commercial bank, we remain passionate about serving our clients and supporting our communities. Integrity, Collaboration, Accountability, Agility, Respect, Excellence are Webster’s values, these set us apart as a bank and as an employer.  

Come join our team where you can expand your career potential, benefit from our robust development opportunities, and enjoy meaningful work!

The role of Chief Controls Office – Director, Data, Reporting & Analytics at Webster Bank will play a critical role in overseeing and strengthening the bank’s control environment. This individual will be responsible for supporting reporting and analytics to ensure centralized consistent and accurate reporting, across Front-Line Control Office functions, including root cause analysis, identifying trends and correlations, working with complex data in a highly matrixed environment, ensuring compliance with internal policies, regulatory requirements, and industry best practices. The ideal candidate will bring significant expertise Data Analytics and Aggregation, along with Management and Regulatory Reporting within the banking sector. This individual will also be involved with transformational initiatives and the delivery of critical, large-scale, complex, high-visibility, regulatory remediation programs.

Responsibilities

•       Leadership & Strategy: Lead from the front and execute the strategy for the Front-Line Data Controls Office functions within the bank, aligning with the vision and objectives set by the Lead Data Controls Officer and Chief Controls Officer.

•       Controls Oversight & Design: Lead from the front and execute the design, implementation, and maintenance of an effective internal data and reporting control framework across the enterprise. Ensure compliance to the framework to mitigate risks and enhance the bank’s operational resilience.

•       Quality Assurance Program: Support reporting outcomes of the quality assurance (QA) program who identify the effectiveness of controls and adherence to regulatory requirements.

•       RSCA Program Management: Support reporting outcomes of the RSCA processes across all Front-Line Units (FLUs) to ensure it aligns with regulatory requirements and industry best practices. Oversee data gathering for RCSA fact pack and automation efforts to enhance the efficiency and accuracy of the data gathering process.

•       Risk Assessment: Support reporting for outcomes of the risk assessment workshops and activities to create visibility of potential risks and control gaps. Analyze risk data to assess the likelihood and impact of risks on the bank’s operations. Develop story-based reporting, constructed from the data, to provide management and the Board the ‘so what’ factor.

•       Control Testing: Support reporting for outcomes of the risk-based control testing programs which evaluates the effectiveness of internal controls across all business units.

•       Reporting & Communication: Prepare centralized and comprehensive reports for senior management, regulatory bodies, board committees, and Front-Line Units detailing control effectiveness, quality assurance outcomes, and action plans for identified gaps. Ability to think analytically and critically, identifying potential risks or issues in data sets.

•       Stakeholder Engagement: Highly matrixed, enterprise-wide engagement for centralized, comprehensive, and accurate/ appropriate reporting. Strong communication skills to convey data insights to non-technical stakeholders, including senior management and risk owners.

•       Training & Awareness: Partner and support training sessions and workshops to enhance awareness and understanding of Data Control and Reporting processes among staff and foster a proactive risk culture.

•       Continuous Improvement: Evaluate and improve methodologies and processes to adapt to changes in the regulatory environment, business operations, and emerging risks. Comforta