Accounts Receivable Supervisor

Building the people that build the world.

With platforms in HVAC and Detection and Measurement, SPX Technologies builds innovative solutions that enable a safer, more efficient, sustainable world.  Through our RiSE talent development framework, we Reach, Identify, Strengthen, and Engage our employees to support them in their continued development.  We’re a global company of problem solvers, collaborators, and innovators, and our businesses build solutions that impact the world.

 

This is a position with The Marley Company, a parent company which provides administrative support to the SPX Enterprises HVAC Heating businesses (such as WM Technologies, LLC, Marley Engineered Products, LLC, Patterson-Kelley, LLC)  and includes all Weil-McLain® branded products.

 

 

Position Summary

The Accounts Receivable (AR) Supervisor is responsible for managing and maintaining the company’s accounts receivable operations to ensure timely collections, accurate cash application, and effective resolution of customer deductions and chargebacks. This position supervises the AR Analyst, oversees all AR processes, and serves as a hands-on lead and back-up for critical AR and cash application tasks as needed. The AR Supervisor works closely with Customer Service, Sales and Finance teams to maintain strong customer relationships and achieve organizational cash flow objectives.

 

Key Responsibilities

• Supervise the daily activities of the Accounts Receivable and Cash Application functions, providing direction, training, and performance feedback to the AR Analyst.
• Oversee customer account management, ensuring timely collection of outstanding balances and resolution of payment discrepancies.
• Monitor AR aging, drive collection strategies to meet DSO targets, and manage customer credit risk.
• Review and approve customer credit limits, ensuring compliance with company credit policies.
• Partner with Customer Service to resolve customer deductions, chargebacks, and disputes in a timely and equitable manner.
• Review and follow up on pending chargebacks, deductions, and credit balances in coordination with Customer Service.
• Prepare and analyze monthly AR aging reports and collection performance metrics.

 

Cash Application and Treasury Activities

• Oversee the automated and manual cash application processes, ensuring timely and accurate posting of customer payments.
• Review and post payments using the Bank of America iRec system to JD Edwards ERP
• Manage remote deposit activities (check scanning) and maintain related documentation.
• Reconcile month-end cash accounts and ensure journal entries (JEs) are accurately recorded for merchant and analysis fees, credit balance reclasses, and other adjustments.
• Provide back-up support to the AR Analyst for cash application, statement preparation, and other transactional activities during absences or peak periods.
• Perform weekly bank uploads for AP runs

 

Collections and Customer Relations

• Ensure prompt follow-up on past-due accounts and maintain proactive communication with key customers to expedite collections.
• Handle direct follow-up with strategic accounts, providing invoice-level updates and correspondence on aging items.
• Coordinate with the third-party collections vendor to monitor performance and escalate issues as needed.
• Maintain a database of customer financial contacts and ensure all interactions are professional, diplomatic, and solution-oriented.
• Prepare and send monthly customer statements through JDE (Weil-McLain, Patterson-Kelley, etc.) and track responses to outstanding balances.

 

Financial Reporting and Forecasting

• Prepare and distribute weekly and monthly AR reports, highlighting aging trends, cash receipts, and collection status.
• Forecast cash collections weekly, identifying potential risks and variances to plan.
• Perform monthly account reconciliations and prepare supporting schedules for month-end closing.
• Calculate and record month-end journal entries, including bad debt and cash discount reserve adjustments.

 

Compliance