Retail Stock Associate - (Harrah's Lake Tahoe)

Overview

The Retail Stock Associate must be able to safely lift up to 50 pounds, push and pull heavy loads and work standing for 90% of the day. He or she will be required to work in a fast-paced environment that is physically demanding.

Appearance

• Ensure uniform standards are adhered to. Always wear a uniform that is clean and neatly pressed. Name tag should be worn at all times. 

 

Customer Service: both internal and external customers

• Maintain customer service levels in accordance with Family Style Service standards 
• Acknowledge and greet guests with a smile
• Be knowledgeable about the Caesars Rewards program and the benefits it offers the guest
• Be courteous and create a warm, friendly atmosphere for the guest
• Be knowledgeable of the hotel property and the amenities it has to offer

 

Teamwork

• Communicate all daily activities to the next shift on duty
• Partner with fellow Team Members to create a strong team 
• Communicate daily activities to the Supervisor on Duty 
• Adhere to company guidelines on attendance and tardiness. Clock in and out as directed based on the schedule

 

Stock Management

• Receive the shipments in a timely manner
• Receive, unpack, and put away or transfer the daily deliveries of merchandise 
• Receive in DC shipments and notify Supervisor on Duty if there are discrepancies
• Deliver and replenish beverages
• Receive orders of Pepsi, liquor, wine, and beer
• Receive requisitions from the loading dock
• Follow delivery schedule set forth by the Retail Manager
• Transport merchandise from the receiving dock to the store locations
• High volume retail stores require additional physical labor to stock coolers and transport stock from remote storage locations
• Ensure all the necessary supplies are delivered to the stores (bags, tissue, bubble wrap, etc.)
• Complete stock counts as requested
• Maintain and manage stock areas
• Inform the Supervisor on Duty if there are overstock items or out of stocks 
• Complete on hand logs where applicable for the stock room areas 
• Monitor alcohol and beer inventory and assist with ordering where applicable
• Assist in completing store to store transfers

 

Housekeeping

• Participate in stock room cleanliness by dusting and keeping all areas neat and uncluttered
• Inform Supervisor on Duty if there are any maintenance concerns (lights, etc.)
• Collect and dispose of trash where applicable

 

Miscellaneous

• Attend mandatory meetings and training sessions
• Complete job assignments as directed by the Supervisor on Duty
• Assist with Team Member sales events, physical inventories and special events as requested

At Harrah’s and Harveys Lake Tahoe, we want you as a partner in a win-win relationship. We want you to maximize your skills and talents to become the best you can be in your chosen field. We are proud to be one of the leaders in the hospitality business. One of the reasons our resorts have consistently received 4-Star and 4-Diamond Awards is because of the friendly, top quality people we hire to serve our guests.
Harrah’s and Harveys Lake Tahoe are located on the south shore of magnificent Lake Tahoe, America’s largest alpine lake and number one vacation destination. Visitors are drawn to Lake Tahoe’s year round recreation, which includes skiing and snowboarding in the winter months and hiking, fishing, mountain biking, golf kayaking, sailing and a plethora of other recreation opportunities in the spring, summer and fall. Add to this, the lively, round-the-clock gaming and indoor entertainment, world-class amenities, which include two heated pools , a full-service health spa, various restaurants, including the world renowned, Hell’s Kitchen, 1,254 rooms and suites plus excellent guest service, and you can understand why Harrah’s & Harveys are popular choices for travelers and vacationers throughout the year.

Besides living in one of the Earth’s most beautiful locations you will join a company that understands how to treat employees. As an industry leader, Harrah’s believes a successful company starts with satisfied employees. Whether it’s professional advancement or personal recognition, Harrah’s provides accolades and incentives as you move along your career path.

Caesars Entertainment will engage in an interactive process and make reasonable accommodations, as required by law, for individuals with disabilities or to accommodate pregnancy, pregnancy-related conditions, or where a conflict exists between the position and an individuals’ religious beliefs or practices.

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