XR Customer Success Specialist

We're looking for a XR Customer Success Specialist to expand our XR healthcare platform throughout the Netherlands! At SyncVR Medical, it’s our mission to connect the best XR healthcare apps to hospitals, and we’re doing that in 250 European hospitals already. So... Do you want to make an impact on the lives of patients and healthcare professionals? Do you want to lead SyncVR Medical towards market domination? Let’s roll!

Requirements

You will make our customers incredibly happy and successful in using VR in their day to day practice, by:

• Turning at least 25 customers from 'average' to insanely happy in the first 12 months;
• Implementing XR technology in hospitals by providing training and managing a variety of hospital departments;
• Providing product insights from the market for our XR software development team

You will work together with Business Developers who do all the great work to get customers on board and signing contracts - that's when your job starts! And next to that responsibility... everything that is necessary for SyncVR Medical becoming the largest medical XR platform in Europe.

So, what's in you?

• You have a proven record in customer success, being customer-centric and providing epic support;
• You are knowledgeable about the Dutch healthcare market;
• You are interested in (XR) technology;
• You are used to working remotely;
• You choose this job with a specific reason - let us know why!

Benefits

You are entering a start-up. This means you get complete freedom and responsibility by working on high impact projects instead of tasks. You determine your own hours, where you work, and how many holidays you need. Moreover, the market-competitive salary range is €2500 - €3500 (depending on your skills / experience) and you can become part of our stock-option program through which you become a co-owner of SyncVR! The main reason why people join our team is that we all get up in the morning fueled by the idea that we make an impact on people's lives.