Housekeeping Manager

Description

Powder is a year-round resort and real estate development project nestled throughout 12,000 acres in the Wasatch Mountains of Northern Utah. We are striving to be the premier place of being and doing, a destination that fuses outdoor recreation with a cultural and hospitality program that connects visitors with a deeper sense of self and purpose. Our core values come to life in a unique and natural setting of unparalleled beauty.

We’re looking for Big-Hearted Champions who are passionate about outdoor recreation, art, and meaningful connection. Together, we're crafting a one-of-a-kind, multi-season destination that seamlessly blends outdoor art, exhilarating recreation, and exceptional hospitality. If you’re an enthusiastic, caring team player who strives for excellence—and always tries to do the right thing, even when no one is watching—you’ll fit right in at Powder.

We Are:

Big-hearted: passionate, warm, joyful, and generous. 

Champions: tenacious, intolerant of mediocrity, and constantly seeking feedback. 

These values make us who we are and help drive us to fulfill our purpose: to spark wonder!

Our Commitment to Equality:

Together we are one team, not an "us vs. them" mentality. We are focused on being a progressive employer with pay equity, inclusion, while building diverse teams. 

Appearance Guidelines:

Well-groomed facial hair, tasteful visible tattoos, and minimal facial piercings are acceptable.

Perks of Joining Our Big-Hearted Champions: 

• Health, Vision, Dental Benefits
• 401K Plan and company match
• Employee Assistance Program 
• Generous Paid Time Off 
• Company provided Life Insurance & Short-Term Disability 
• Seasonal Ski & Summer Passes for self, self & dependents + Buddy Vouchers
• Life Style Spending Account
• Education Assistance
• UTA Ski Bus Pass and Employee Shuttle Service 
• Powder Mountain Retail/Rental Discount and On-Mountain F&B Discounts
• Powder Mountain Snowsports School Discounted Lessons
• Access to Expertvoice.com, Outdoorly.com, Outdoor Prolink and partner discounts.
• Powder Mountain on-snow uniform for specific roles.
• Free On-site Gourmet Employee Lunches
• New Modern Office with Indoor/Outdoor Meeting Spaces

Requirements

Job Title: Housekeeping Manager
Department: Powder Haven

Status: FT Year Round, Salary FLSA Exempt

Reporting To: Director of PHPM

Position Overview:

The Housekeeping Manager oversees all Powder Haven Property Management & Rentals (PHPM) housekeeping staff, daily housekeeping operations, and maintenance of PHPM exclusive locations. This role collaborates with cross-functional teams to execute property maintenance and ensures all PHPM housekeeping standards are consistently followed to continually improve the guest experience. This position is equally split between field work and administrative responsibilities.

Key Responsibilities:

Housekeeping Cleaning Inspections

• Conduct regular inspections of assigned areas—including homes, vehicles, public areas, staff vehicles, and back-of-house spaces—to ensure cleanliness, organization, and adherence to quality and PHPM brand standards.
• Identify and address deficiencies or areas for improvement to maintain a high standard of cleanliness.
• Oversee the quality of housekeeping work, ensuring all homes and vehicles meet cleanliness standards and uniform expectations (QNA).

Housekeeping Supplies, Linens & Inventory Management

• Perform weekly inventory checks of housekeeping supplies and linens and ensure adequate stock levels.
• Reorder supplies as needed to ensure uninterrupted operations.
• Maintain awareness of financial implications of supplies and linens to ensure budgets are met.
• Ensure departmental and guest supplies are in stock and readily available.

Housekeeping Board & Operational Updates

• Maintain and update the housekeeping board with relevant information, including daily tasks, team schedules, and operational priorities.
• Ensure all team members are aware of daily objectives and key tasks to maintain operational efficiency.
• Complete and reconcile PHPM productivity tools and reports.

Organizing Housekeeping Storage Areas

• Ensure housekeeping storage areas are clean, organized, well-stocked, and properly labeled.
• Ensure safe and efficient storage of cleaning m