Position Overview

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Business Systems Analyst Senior within PNC's Retail Tech Core Debit Product organization, you will be based in Pittsburgh PA, Strongsville OH, Dallas TX or Birmingham AL.

The Business Systems Analyst Senior serves as a key liaison between business stakeholders, product owners, and technology teams. This role supports Java based applications—including in house and vendor systems—with a strong focus on deposit related work. The Sr. BSA acts as a subject matter expert (SME), contributing to Agile delivery through user stories, working sessions, and ongoing collaboration, while providing light reporting support.

Requirements:
• Strong experience supporting Java applications, including both internal
and vendor provided systems
• Hands on experience with Microservices, Java, Oracle, and SQL
• Solid understanding of deposit systems and related business processes
• Proven experience working in an Agile/Scrum environment, including
writing and managing user stories
• Strong ability to communicate effectively with business stakeholders,
product owners, and technical teams
• Comfortable serving as a functional and systems SME during meetings
and working sessions
• Strong analytical, problem solving, and documentation skills
• High level of technical aptitude and ability to quickly learn and adapt to
new technologies

PNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance. We encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their goals.

 

PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.

Job Description

• Participates in analyzing business requirements and production specifications for changes made to technology applications.
• Formulates and defines the system scope and objectives, based on user needs and business processes .
• Directs business process improvement projects for internal business groups, aiming to improve business results .
• Identifies and documents all system constraints, implications and consequences of various proposed system changes .
• Provides recommendations for addressing and resolving business issues, for a specific business group .

PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:

• Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
• Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

Qualifications

Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.

Preferred Skills

Application Development, Business Management, Customer Solutions, Design, Group Problem Solving, Process Improvements, Release Management, Software Solutions, User Experience (UX) Design

Competencies

Business Assessment, Business Process Modeling, IT Environ