Assistant Community Manager Sign On Bonus Included

Hey YOU! We dare you to quit your boring job. We have the perfect position for you. Let’s talk! Now is the time to make your move!
  

WHO ARE WE?

Investment Property Group owns and operates 151 properties throughout 13 states! Our current portfolio exceeds 111 mobile home locations with 19,000+ spaces and 40 multi-family apartment communities, nearly 7,300 units! IPG has eight core values: Integrity, Persistency, Fun, Continuous Change, Ownership, Teamwork, Customer Service and Diversity! Does this sound like you? You’ll fit right in.
  

What’s in it for you?

• Base Salary: $25.00 - $29.00 hourly, depending on qualifications, education, and prior experience
• Sign On Bonus: Sign-on bonus of $1,000 paid out after you have successfully completed 90 days of employment. *Sign-on bonus is subject to all applicable tax reporting and withholding requirements*
• Bonus: Leasing and renewal bonuses *bonuses are subject to change based on eligibility and criteria*
• Schedule: Tuesday - Saturday
• Awesome Company Culture!
    

Job Description Summary

We are seeking a dedicated Assistant Manager to support the operations at Hangar 128 Apartments, a 223-unit conventional apartment community in Everett, WA. This role includes assisting with leasing activities, resident relations, and rent collection, while ensuring compliance with property policies and procedures. The Assistant Manager will also handle administrative tasks, coordinate maintenance requests, and help maintain a high level of satisfaction among residents and prospective tenants. This position requires strong organizational skills to support the property management team and foster a positive community environment.
  

Key Responsibilities:

• Represent Investment Property Group in a positive and professional manner at all times
• Work alongside the Community Manager to ensure maintenance requests, vendor contracts, and operational tasks are handled efficiently 
• Oversees the application process for new move-ins and at each recertification within established regulatory guidelines
• Assist with lease renewals, waitlist management, and move-in/move-out procedures in accordance with affordable housing guidelines
• Markets vacant units in accordance with approved marketing plan
• Meets with and responds to resident concerns, requests, and complaints
• Maintains a high level of professionalism, integrity and respect when interacting with residents, team members, vendors, and community stakeholders
• Oversees the collection of rents and other monies, reviews all delinquent accounts and resident receivables
• Attends and participates in professional activities, meetings, organizations, and regulatory agency meetings or inspections
• Walks property daily to ensure common areas are in good condition
• Performs annual or more frequent inspection of units and follow ups

Requirements

Qualifications & Requirements:

• 1+ years’ experience as an assistant manager at a conventional multifamily community of 100+ units
• Strong interpersonal skills with the ability to foster positive relationships with residents and collaborate effectively with team members
• Exceptional time management and problem-solving skills
• Ability to handle conflict resolution, complaints, and provide a high level of customer service tailored to the community demographic
• Experience with rent collection and delinquency management
• Be able to identify areas for improvement and offer suggestions to improve the efficiency, productivity, and profitability of the property
• Ability to deliver excellent customer service, including responsiveness to tenant needs and community engagement
• Ability to handle complaints and ensure community standards are upheld
• Strong verbal and written communication skills to interact with tenants, contractors, and local authorities
• Marketing and sales skills to promote vacant lots or homes and maintain high occupancy rates
• Proficiency in property management software (i.e., Yardi, CRM, Blue Moon, Rent Café, Vendor Café, Client Central)
• Strong communication skills and works well as a team
• Strong computer skills
• A positive attitude
• Must have a valid driver's license
  

What will make you stand out:

• Bilingual in Spanish and English is preferred
• Knowledge of Section 8 floating vouchers
• Hands-on experience with Yardi and CRM is preferred but not required