Internal Controls Consulting, Consultant

Your Role

The Internal Controls Advisory Services team provides objective consulting and advisory services designed to add value and assist management with establishing and maintaining an effective system of internal controls. The team helps Blue Shield of California accomplish its objectives by implementing a systematic, disciplined approach to the evaluation and improvement of risk management and control processes.  The Internal Controls Consulting, Consultant will report to the Senior Manager, Internal Controls Advisory Services. In this role you will be responsible for collaborating to strengthen the effectiveness of the organization’s controls, drive substantial improvements in overall performance and position our organization for continued growth and success.

Your Work

In this role, you will:

• Assist in identifying and evaluating the organization’s risk areas and provide input to the development of the team workplan
• Perform assessment procedures, including identifying and defining issues, developing criteria, reviewing and analyzing evidence, and documenting client processes and procedures 
• Communicate the project results via written reports and oral presentations to management
• Identify process and control improvement opportunities and provide recommendations that help improve the effectiveness, efficiency and/or economic value of a control or process
• Demonstrate curiosity for emerging technologies and a data-driven mindset; comfortable exploring automation and analytics opportunities to enhance efficiency and insights
• Provide guidance, coaching and training on internal controls to other employees across the company; partner with process owners to review remediation activities to ensure appropriate and timely risk mitigation
• Partner with IT and business teams to understand application environments, system dependencies, and data flows that inform process and control design 
• Develop and document risk and control matrices, process flowcharts or narratives, deficiencies and findings, and final report for non-recurring process assessments

Your Knowledge and Experience

• Requires a bachelor's degree or equivalent experience
• Requires at least 3 years of prior related experience
• Requires Internal Audit or SOX compliance experience, with a strong understanding of financial and non-financial internal controls and impact to operational processes
• Ability to leverage internal control knowledge to make effective and viable recommendations to mitigate risks from process and control gaps; exhibit skills in negotiating issues and resolving problems
• Requires experience in data analytics and visualization tools (e.g., Power BI, Tableau, SQL, or Excel advanced functions) to analyze control and operational data, automate reporting, and support risk monitoring
• Ability to work independently and manage competing priorities in a dynamic and hybrid environment, with experience in health insurance industry preferred  
• CIA or CISA certification preferred