Seaway Server Assistant

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.         

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Here at Palm Beach Island’s only Five-Star, Five-Diamond resort, the feel is timeless, charming, and intimately connected to our private beachfront just steps beyond our front door. Every detail and memorable experience tells the story of the warmth and spirit of our iconic island. Dining at Four Seasons Resort Palm Beach is an experience in and of itself, with inspiration drawing from a Michelin star collaboration and the local elements. The crowning jewel of the Resort is Florie’s, the only restaurant and bar in the United States in partnership with Mauro Colagreco, recently recognized as Best of the Best in The World's 50 Best Restaurant awards. Write the next chapter of your career in an authentic Palm Beach paradise.

About the role
The Server Assistant assists the Server in providing an expertly served dining experience conforming by clearing and resetting tables according to standards.

What you will do

• Stock linen, china, and silver for service ensuring that all are polished and in good condition.  

• Clean soiled bar glassware and polish by properly utilizing the bar dish machine. 

• Greet guests in a professional manner, serve beverage and food items while explaining the contents, and anticipate and service the guest’s needs before requests are necessary.  

• Preparation of condiment and garnish items.  

• Assistance with guest service including retrieving food from the kitchen using a tray and safely transporting it to guest, as well as removal of items from the guest’s table.  

• Breakdown, clean and set-up of tables, buffets, and food stations

• To demonstrate through knowledge and ability, the execution of the service steps (i.e. filling water, clearing dishes, crumbing table etc.)

• To keep side stations stocked with mis en place during service.

• To be able to keep an accurate water book.

• To be able to clear multiple plates according to proper procedures.

• To help keep perfect table maintenance.

• To offer service all guests in a manner which exceeds expectations.

• To understand methods of preparation and presentation of all foods served.

• To have a basic knowledge of the wine and beverages served in the Restaurant, Bar and Terrace.

• To be vigilantly attentive to service details and product quality.

• To collect food from the kitchen when required.

• To make specialty coffees when required.

• To assist in other Food and Beverage areas when requested to do so, as business volumes required

What you bring

• Skills and Abilities:  Reading, writing, and oral proficiency in the English language.

• Education:  High school education or equivalent experience

• Experience:  At least 6 months experience within the same or similar position with Four Seasons or other organization. Hotel or restaurant experience preferred.

  
What we offer: 

Competitive salary, wages, and a comprehensive benefits package 

Complimentary employee benefits after one year of service  

401(k) Retirement Plan and Company Match  

Excellent Training and Development opportunities 

Employee Discount for stays at any Four Seasons worldwide 

Complimentary Dry Cleaning for Employee Uniforms