Key Account Manager, Grocery OMNI

We are Reckitt

Home to the world's best loved and trusted hygiene, health, and nutrition brands. Our purpose defines why we exist: to protect, heal and nurture in the relentless pursuit of a cleaner, healthier world. We are a global team united by this purpose.

Join us in our fight to make access to the highest quality hygiene, wellness, and nourishment a right and not a privilege.

​Sales​

Our Sales teams help to deliver Reckitt's purpose by building shared success with our customers, making access to the highest quality hygiene, wellness, and nourishment possible in-stores and online.

Within Sales, we're focused on achieving outperformance across all of our channels, operating in highly competitive categories. This focus results in a dynamic, fast paced environment where cross functional teams are encouraged to collaborate to achieve success.

We have around 10,000 sales people across the world, within market roles and ranging in areas like Field Sales, Key Accounts, Trade Marketing and Category Development.

About the role

The eCommerce Key Account Manager will have the opportunity to create, own and execute the customer strategy for Grocery online sales with a focus on Kroger for our Reckitt Core business. The Reckitt Core business includes the market leading brands Lysol, Finish, Mucinex, Airborne, Biofreeze, KY and more.

 

Playing a crucial role in Reckitt’s digital transformation, this role will require strong organizational, strategic, and cross-functional skills with opportunities to interact with the eCommerce Leadership Team to drive success.

 

Your responsibilities

In summary, you'll:

•    Have 2-5 years Sales/eCommerce Account Management related experience
•    Develop and manage customer relationships with buyers; own customer strategy ensuring local Reckitt business objectives are achieved 
•    Achieve / exceed all key sales measures (POS Consumption, Gross Sales, Net Revenue, and Gross Margin).
•    Work in close partnership with Brand & Performance Marketing to ensure development & implementation of customer category strategy and best-in-class execution
•    Collaborate with Innovation Teams to identify macro-trends, curate an innovation pipeline, and execute launches
•    Partner with Demand Planning to ensure Customer Service levels are met / exceeded
•    Develop promotional strategy and execution (including trade budget management, competitive analysis, etc.) to effectively communicate back to the business

The experience we're looking for

• Bachelor’s degree
• 2-5 years Sales/eCommerce related experience
• Kroger experience at minimum in the Grocery channel
• 84.51, KPM & Market 6 knowledge
• Excellent communication and organizational skills

The skills for success

Key Account Management, Account Management, Ecommerce, Analysing sales and Ecommerce data, Field sales; Field sales management, Leadership skills, Consumer Insights; Shopper Insights; Customer Insights; Category Analysis, Collaboration and partnership skills; Influencing, Consultative Selling, Customer strategy; Channel strategy, Sales strategy development, Perform product planning, Business acumen; financial acumen, commercial accumen, Sales negotiation, P&L Management, Strategy Execution, Operational Excellence.

What we offer

With inclusion at the heart of everything we do, working alongside our four global Employee Resource Groups, we support our people at every step of their career journey, helping them to succeed in their own individual way.

We invest in the wellbeing of our people through parental benefits, an Employee Assistance Program to promote mental healt