Inbound Sales Manager - Dutch Speaker

Company Description

Autohero is an online B2C retail platform for inspected, high-quality used cars at the best price. We provide access to a wide and daily changing assortment and offer private customers the opportunity to make their purchase entirely online.

Job Description

As a Sales Team Support Staff member, you will be the first point of contact for customers
reaching out to us. You will play a key role in ensuring a positive customer experience and
supporting the sales team by:
● Answering incoming phone calls professionally and courteously.
● Handling customer inquiries and requests efficiently or directing them to the appropriate
colleague.
● Providing basic information about our services.
● Maintaining customer records and logging relevant information in our CRM system.

Qualifications

We are looking for a colleague who:

● Dutch Speaking
● English as second language is preferred, but no obligation
● Has excellent communication skills, both verbal and written.
● Is customer-oriented with a positive, proactive attitude.
● Is stress-resistant and able to multitask in a dynamic environment.
● Has experience in customer service or a similar role (preferred).
● Is familiar with CRM systems or willing to learn.
● Is a team player but can also work independently.

Additional Information

What Do We Offer?

● A stimulating and collegial work environment.
● Opportunities for personal and professional development.
● A competitive salary and secondary benefits.
● The possibility to work from home after a successful probation period.