HR Generalist

One of the best-known names in cruising, Princess is the world’s leading international premium cruise line and tour company, carrying millions of guests each year to hundreds of destinations around the globe.  We give our guests the Medallion Class experience others simply can’t. The Love Boat promises something for everyone. 

We are looking for a HR Generalist. The HR Generalist will work closely with one assigned client group to support day‑to‑day HR needs and help drive a positive and engaged culture. This role provides guidance on core HR processes, supports employee relations activities, assists with talent programs, and ensures alignment with HR policies and procedures. The HR Generalist will operate as a reliable and solutions‑oriented partner, escalating complex and strategic issues as appropriate. While not responsible for organization‑wide strategic design, this role contributes to operational HR activities that support client‑group success. 

Here’s a summary of what Princess is looking for in the HR Generalist.  Is this you? 

Responsibilities: 

• Provide HR partnership to one assigned client group, supporting performance management, employee relations, coaching for people leaders, and the execution of HR processes. Will escalate complex issues appropriately.

• Assist in implementing people‑related programs such as employee engagement activities, talent development processes, and change initiatives that support client‑group needs.

• Partner with HR Centers of Excellence (Talent Acquisition, L&D, Compensation, Talent Management, and Benefits) to ensure consistent practices, clear communication, and smooth execution of processes.

• Support the review of employee issues to identify trends or areas of concern, providing recommendations for improvements based on best practices and established guidelines.

• Represent HR in meetings with client‑group leaders to provide guidance on HR policies, reinforce culture, and assist in implementing HR practices.

• Promote a diverse and inclusive culture by supporting company initiatives, employee programs, and recognition efforts.

• Provide coaching to leadership on core leadership behaviors, communication, performance discussions, and employee engagement.

Knowledge & Skills:

• Scope: The HR Generalist supports one client group and focuses primarily on operational HR activities. This role provides coaching to leadership on performance management, employee relations, and the day‑to‑day people needs. The HR Generalist collaborates across HR functions to ensure timely and accurate delivery of processes and may support program implementation. Strategic organizational design decisions are escalated appropriately.

• Problem solving: The HR Generalist identifies and resolves routine to moderately complex people‑related issues within the assigned client group. Problem solving typically involves gathering and analyzing information, applying established HR policies and best practices, and recommending practical solutions that support leaders and employees. The role evaluates trends or recurring concerns and provides informed suggestions to improve processes or reduce risk. Complex, sensitive, or high‑impact issues are appropriately escalated to the Sr. Manager, HR Business Partner or senior HR team members.

• Impact: The HR Generalist contributes to the overall effectiveness of the assigned client group by ensuring consistent application of HR processes, supporting employee engagement, and strengthening HR’s role as a trusted partner. Decisions and recommendations made in this role directly influence day‑to‑day employee issues, team culture, and leader effectiveness. While