Admissions Assistant

Admissions Assistant

Full-Time

 

The Admissions Assistant plays a crucial role in supporting the admissions process at Village Behavioral Health. This position involves engaging with prospective students, providing guidance throughout their application journey, and assisting in various administrative tasks. The ideal candidate will have a passion for education and a strong desire to help students navigate their academic paths.

Village Behavioral Health is a psychiatric residential treatment center that offers a full spectrum of treatment options for children and adolescents ages 10-17. A uniqueness of Village Behavioral Health is that we use nature as part of our therapeutic process. We are nestled in Louisville, TN right on the Tennessee River spread out over 65 wooded acres.

Responsibilities: 

• Review prospective admissions against approved admission criteria, policies and procedures.
• Facilitate admissions and assessment processes for incoming patients.
• Respond to inquiries about the facility within facility policy timeframes.
• Efficient and accurate completion of the admission process of patients and the timely distribution of the paperwork necessary to notify staff of the arrival/transfer of each patient.
• Greet and search new patients and those transporting them upon arrival and answer questions.
• Complete paperwork necessary to admit patient to the assigned program and explain forms prior to patient signing, notify clinical lead of patient’s arrival and escort the patient and documentation to appropriate location within the facility.
• Perform insurance benefit verifications, disseminating the information gathered to patient, their families and other appropriate facility staff.
• Ensure that all required patient information is received, processed and necessary appointments are made with the proper behavioral or medical health personnel.
• Responsible for clerical duties such as managing paperwork, handling data entry, engaging with insurance companies over claims and answering phones.

Benefits:

• Paid Holidays
• Paid Time Off
• Paid Orientation/Training
• Medical, Dental, and Vision Insurance
• HSA & FSA
• Company Paid Basic Life & AD&D
• Disability
• 401(k) Retirement Plan - with company match
• Employee Assistance Program/Employee Discount Program
• Tuition Reimbursement 

 

Requirements:

• High school diploma or equivalent. One year experience in healthcare preferred.
• Must pass pre-employment drug screen, 7-year criminal background screen, fingerprint screen, MVR screen, work history and reference check.
• Bachelor’s degree is preferred; Social Services field is a plus.
• One or more years’ experience in healthcare preferred.