Supervisor, Documentation , Tissue Services (Onsite)

Company Description

AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas – immunology, oncology, neuroscience, and eye care – and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on X, Facebook, Instagram, YouTube, LinkedIn and Tik Tok.

Job Description

Supervise a team and is responsible for hiring, leading and developing team members to ensure the department has the appropriate talent and level of performance to meet business objectives. This position is also responsible for assuring donor information is complete, accurate and reviewed to assure donor release requirements adhere to applicable regulatory requirements. They will be responsible for but not limited to, organizing communications with TRP’s, perform donor chart review, donor rejections and testing failures including any ERP system transactions required. They will play a key role in the training of personnel within the department.

Responsibilities:

• Supervise the activities associated with the donor release process and ensures it conforms with Standard Operating Procedures (SOPs) and all applicable state and federal standards and FDA and AATB regulations.
• Communicates with management on a routine basis and escalate issues as needed. Supervises the team by example, builds relationships and collaborates with internal and external customers.
• Responsible for managing the activities required to meet the monthly release target.
• Responsible for training, developing, motivating, and coaching of the team.
• Responsible for ensuring adequate resources/staff to maintain business continuity, assigning work, meeting deadlines, interpreting, and ensuring compliance to organizational policies
• Responsible for communicating and/or facilitating personnel actions; including but not limited to hiring, termination, salary and performance reviews, disciplinary action, approving paid time off, and approving overtime.
• Provide supervision, coaching and guidance, monitoring of activi