Sr. Product Designer, Ai Chatbot

Location: Americas

Hi there!

Zapier’s mission is to make automation work for everyone, make everyone more productive at work, and help teams supercharge their business processes. Are you passionate about shaping the future of AI-driven design? Join us on a groundbreaking journey within Zapier, with our ‘New Products Group’, where a startup culture thrives within an established platform. As this group grows we want to ensure that our work is design led, as our Chatbot product has grown we need a dedicated designer to help develop this product and support scale. Our dedicated chatbot squad, nestled within the heart of this innovative initiative, is poised to redefine user experiences and workflows through cutting-edge AI technology. If this sounds like you keep reading.

• Our Commitment to Applicants

• Culture and Values at Zapier

• Zapier Guide to Remote Work

• Zapier Code of Conduct

• Diversity and Inclusivity at Zapier

 

About You

• Adaptability in Ambiguity: Can you thrive amidst uncertainty, focusing on execution to drive iterative improvements?

• Visionary UX Leadership: Are you passionate about crafting user-centric experiences and leveraging UX strategy?

• Balanced Instincts and Research Agility: Can you adapt, relying on intuition, while knowing when and how to employ research methods and handle data?

• Prototyping Agility: Proficiency in quick prototyping to translate concepts visually for rapid iteration and refinement.

• Dual-Level Operator: Seamlessly switch between visionary concepts and tactical implementation, fostering impactful strategies at both levels.

• Engineering Collaboration: Build strong, iterative relationships with engineers and product managers to drive seamless product development.

• Interest in Tech and B2B SaaS: Ideally, you have a proven track record in B2B SaaS environments and a keen interest in the latest tech, design, and UX trends.

• Results-Driven Mindset: Do you possess a results-driven approach, eager to measure and showcase the impact of design decisions through identified metrics?

• Metric Identification: Can you identify and utilize metrics effectively to evaluate the success and impact of design iterations within a product?

 

Things You’ll Do

• Navigating Ambiguity: Embrace uncertainty, focusing on execution to drive iterative enhancements within the chatbot squad.

• Strategic UX Direction: Craft user-centric strategies and guide the team in iterating on solutions that deliver exceptional experiences.

• Innovative Prototyping: Utilize rapid prototyping to visualize and refine concepts swiftly, fostering iterative improvements.

• Collaborative Engineering Vision: Partner closely with engineering teams to ensure seamless product development.

• Customer-Centric Approach: Leverage customer insights to solve impactful problems for users and the business.

• Results-Driven Execution: Deliver high-quality work, evaluating systems for tracking and measuring results to suggest improvements.

• Mentorship and Collaboration: Coach team members, contributing to collective business outcomes through collaboration and growth.

 

Zapier Compensation Guiding Principles

We believe all Zapiens should be rewarded competitively and equitably, using practices that are simple and transparent. This philosophy ensures we’re able to find, grow, and retain exceptional people from a broad range of backgrounds. Here’s how we define our compensation principles:

• Competitive: Zapier pays well among the technology sector.

• Equitable: Consistent pay practices; competency-based pay.

• Simple: Pay is well understood, and pay practices are built for scale.

• Transparent: Zapiens know how pay works, including how their pay is determined.

The pay ranges for this role are:

United States: $153,200 / $190,200 / $