Accounting Liaison/Account Management Support - McGriff Insurance (Hybrid)

Company:

Marsh McLennan Agency

Description:

Our not-so-secret sauce.

Award-winning, inclusive, Top Workplace culture doesn’t happen overnight. It’s a result of hard work by extraordinary people. The industry’s brightest talent drives our efforts to deliver purposeful work and meaningful impact every day. Learn more about what makes us different and how you can make your mark as an Accounting Liaison/Account Management Support person at McGriff, a division of Marsh & McLennan Agency LLC (MMA.)

Marsh McLennan Agency (MMA) provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and individuals seeking limitless possibilities. With offices across North America, we combine the personalized service model of a local consultant with the global resources of the world’s leading professional services firm, Marsh McLennan (NYSE: MMC).

This role offers a hybrid working schedule which consists if 3 days per week in our Atlanta office and 2 days a week working remotely.

A day in the life.

As our Accounting Liaison/Account Management Support person on the McGriff Administration team, your focus will be on accounting related activities.  You’ll review complex invoicing as relates to written procedures.  Determine the appropriate steps to ensure invoicing is completed correctly and client and carrier payments are handled timely, challenge invoicing irregularities and provide guidance to teammates primarily in the Atlanta McGriff office, to support McGriff strategy.  Research client and carrier payments to assist teammates with account reconciliations and the monitoring of aged accounts receivable and accounts payable to determine areas with challenges. Partner with other McGriff accounting, operational and administrative teams on projects geared toward meeting operational goals, adding efficiency, driving excellence in client service and local office operations, and supporting overall strategy.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.

1. Conducts advanced analyses of data reporting results on Insurance operations regarding claims processing, data tool performance and general business processes to ensure all activities and operations are cost-effective and delivering desired results.

2. Applies expert knowledge to develop project plans for large process improvement initiatives.

3. Strategizes own workload to meet individual SLA, KPI and Quality targets and train and assist lower level employees with their work as well.

4. Accountable for risk management processes and conducting advanced technical work and analyses to deliver information and services for the insurance brokers to utilize without the risk of data breaches.

5. Delivers effective operations related communication campaigns or initiatives for a country to ensure all special projects or initiatives are integrated and understood by the impacted population.

6. Addresses escalated technical insurance questions and applies judgment as to when to escalate further.

7. Maintains an advanced understanding of the insurance industry and external regulatory environment and their procedural or operational implications for brokers and businesses.

8. Accountable for data integrity, service quality and operations for Insurance Operations within a country.

Our future colleague.

We’d love to meet you if your professional track record includes these skills:

• College Degree or equivalent education, training and work-related experience

• Experience within the insurance industry related to account management or accounting

• Highly effective written and verbal communication skills

• Proven ability to act with responsiveness, urgency and professionalism in all matters while prioritizing responsibilities and proactively accomplishing goals

• Demonstrated proficiency in basic computer applications, such as Microsoft Office software products.  Advanced proficiency with Excel. 

• Ability to work without direct supervision

• Understanding of basic accounting principles especially as relates to accounts receivable and accounts payable.    

These additional qualifications are a plus, but not required to apply:

• Knowledge of insurance specific systems and applications

We know there are excellent candidates who might not check all of these boxes. Don’t be sh