Pre Sales Manager, LATAM

CHEP helps move more goods to more people, in more places than any other organization on earth via our 300 million pallets, crates and containers. We employ 11,000 people and operate in more than 55 countries. Through our pioneering and sustainable share-and-reuse business model, the world’s biggest brands trust us to help them transport their goods more efficiently, safely and with less environmental impact. 

What does that mean for you? You’ll join an international organization big enough to take you anywhere, and small enough to get you there sooner. You’ll help change how goods get to market and contribute to global sustainability. You’ll be empowered to bring your authentic self to work and be surrounded by diverse and driven professionals. And you can maximize your work-life balance and flexibility through our Hybrid Work Model.

Job Description

Digital is a fundamental element of the Brambles transformation strategy. We will use our existing and new digital capabilities and information to power smarter more sustainable supply chains allowing us to Reimagine how we work and serve customers, Reshape how we manage our assets and Reinvent our business models allowing greater partnership with customers which solve customer problems

Across Brambles, our Digital activity is focused on three ‘Big Rocks’ of Asset Digitisation, Digital Customer Solutions & Advanced Analytics. While Asset Digitisation and Advanced Analytics are primarily centred on driving internal growth and profitability, the focus of Digital Customer Solutions (DCS) is to drive value for Brambles’ current and future customers by solving their challenges across their supply chains.

The Digital Presales lead is a key role within the DCS global commercial office. Providing consulting and operational support to the regional sales teams. Developing, owning and ensuring technical pre sales is standardised within the region, This role will work in close partnership with the Regional digital enablement leads, country sales team, product team, portfolio team, implementation team, customer success team and venture leads.

Key Accountabilities

Build and standardise the following processes across the globe, both for the DCS central team and regional CHEP teams.

• Present the value of product offerings to a variety of audiences from C-level to end-users and all levels in between.
• Contribute to the sales team in driving revenue by qualifying leads.
• Answer requests for information (RFIs) and requests for proposals (RFPs) in a detailed and professional level
• Prepare and deliver solution-based product presentations and demonstrations to customers.
• Execute on customer proof of concepts (POCs).
• Provide IoT, tracking, and item-level asset management expertise to customer engagements.
• Working with Sales to drive the pre-sales phase by introducing the product/services offering and provide product demonstrations – functionality, system architecture, etc. – by interfacing with prospective and current customers, and partners (both at business and technical level).
• Understand the business and operational or goals the prospect has and recommend a solution that ensures the optimum usage and utilization of products and services; this can include a full pre-sales lifecycle from RFI response/requirement analysis, to running a scoping exercise or engage in a prototype/proof of concept for agreed requirements.
• Having a detailed knowledge of the functionality and technology of the product range.
• Ensuring that all materials such as presentations and demonstrations are maintained up to date.
• Ensure that all solutions proposed are commercially viable working alongside sales, finance and product teams.
• Ensure that solutions proposed can be appropriately upgraded and advanced post-won
• Presentations to clients and prospects; Demonstrations (including creation of product data used to demo product capability)