Human Resources People Advisor

Company Description

At Brightspeed, we are reimagining how people live, work, play and connect by providing fast, reliable internet connections and an awesome customer experience in twenty states throughout the Midwest and South.

Backed by funds managed by Apollo Global Management, our vision is to accelerate the upgrade of copper to fiber optic technologies, bringing faster and more reliable internet service to many rural markets traditionally underserved by broadband providers, while delivering best-in-class customer experience.  

Be a part of the team that will make this vision a reality….designing and building a world class fiber network and creating a customer experience second to none.

Check us out on the web!  

Job Description

We are currently looking for a Human Resources People Advisor to join our growing team. This is an integral role in ensuring fair and respectful treatment of employees, consistent with Brightspeed’s core beliefs. Reporting directly to the Senior Manager, People Advisory, you will be the first point of contact for all people-related advice and support. You will serve as an operational expert providing day-to-day advice, guidance and coaching to employees and leaders across the business. In this role, you will act as support to the HR Business Partner (HRBP) in delivery of a range of HR issues such as employee relations, performance management, investigations, involuntary terminations, policy interpretation, and organizational changes.

As a Human Resources People Advisor, your duties and responsibilities will include:

• Serve as a trusted advisor and influencer providing candid and unbiased counsel through an interactive partnership with the business
• Create a positive and consistent employee relations approach
• Support, coach and upskill managers to fulfil their role as people leaders
• Utilize a consultative approach to coach managers through people-related issues, concerns and development needs to enable and empower them to manage their teams effectively and consistently
• Conduct employee investigations, promptly report any compliance related concerns, and work through to appropriate resolution
• Guide managers through the appropriate steps to be taken for corrective action due to disciplinary or performance issues
• Lead the business through the involuntary exit process (e.g., involuntary terminations)
• Partner with HRBPs to guide managers through the execution of organizational changes, including partnering with other HR Centers of Excellence (COEs)
• Ensure compliance with company policies, state and federal regulations and applicable employment laws
• Partner cross-functionally to develop and implement new procedures or process improvements to continually improve efficiency and improve the employee experience
• Maintain all sensitive information in accordance with our policies on Privacy and the Code of Conduct
• All other duties as assigned

Qualifications

WHAT IT TAKES TO CATCH OUR EYE:

• Bachelor’s Degree in Human Resources Management or Business disciplines, or equivalent experience
• 6+ years of professional human resources experience in employee relations, manager coaching, and human resources administration
• Experience operating as a true HR generalist in a shared services model with an understanding of the various HR disciplines
• Ability to work in a fast-paced environment, prioritize workload, adapt to changes quickly, and build effective relationships across the organization
• Experience working collaboratively and cross-functionally to ensure the right decisions are made for our people
• Strong written and verbal communication skills and the ability to communicate well with employees and managers
• Thorough understanding of state and federal employment law with a high level of discretion and confidentiality

BONUS POINTS FOR:

• Prior experience working in a Shared Services HR model

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Additional Information

All your information will be kept confidential according to EEO guidelines.

WHY JOIN US?

We aspire to contemporary ways of working.

We are committed to being a leader in defining a new way to work because we recognize the changing mindset of today's workforce. We have a brand new, state-of-the-art corporate HQ in Charlotte, NC and our current priority is to make it a truly vibrant destination by hiring talent in the greater Charlotte area. Why? Because our purpose is to reimagine how people work, learn, play and connect!

We offer competitive compensation and comprehensive benefits.

Our benefits and paid time off programs re