Housekeeping Supervisor, Hilton Garden Inn Bucharest Old Town

Do you have a keen eye for detail and a dedication to creating exceptional guest experiences? As a key member of our Housekeeping team, you will play a vital role in ensuring our rooms and public areas are impeccably maintained, creating a welcoming atmosphere that exceeds guest expectations.

Key Responsibilities:

• Ensure rooms are clean and available to guests in a timely and efficient manner;
• Supervise and motivate the Housekeeping team, providing guidance, training, and support to ensure they consistently deliver high standards of cleanliness and service;
• Check rooms and common areas, including stairways and lounge areas, for cleanliness;
• Address and resolve guest concerns promptly and efficiently;
• Assist Housekeeping Manager with procedures implementation;
• Assist Housekeeping Manager with planning and managing day to day operations of Housekeeping
• Department and its team;
• Be environmentally aware;
• Assist other departments wherever necessary and maintain good working relationships;
• Comply with hotel security, fire regulations and all health and safety legislation and labor law.

To successfully fill this role, you should maintain the attitude, skills and values that follow:

• Proven work experience as a Housekeeping Supervisor or similar role︋︋︅︊︄︄︎︋​︂︆︄︅​︁︁︎︌​︈︂︇︍​︈︆︅️︊︄︈︌︊︎︂︎;
• Guest Service skills;
• Eye for detail;
• Good communication and interpersonal skills;
• Accountability and resilience;
• Ability to manage conflict/resolution;
• Flexibility to work various shifts, including evenings and weekends;
• Good level of English.