Proactive Titration Medical Assistant - Weekend Coverage

In the U.S., 60% of adults – more than 133 million people – live with at least one chronic condition. These patients need frequent, proactive support to stay healthy, yet our care system isn’t built for that level of attention. With rising clinician shortages, strained infrastructure, and reactive care models, patients too often end up in the ER or the hospital when those outcomes could have been prevented.

At Cadence, we’re building a better system. Our mission is to deliver proactive care to one million seniors by 2030. Our technology and clinical care team extend the reach of primary care providers and support patients every day at home. In partnership with leading health systems, Cadence consistently monitors tens of thousands of patients to improve outcomes, reduce costs, and help patients live longer, healthier lives.

The Cadence Health team seeks a Proactive Titration MA, as part of our expanding team, to play a critical role in enhancing the patient experience and ensuring the smooth delivery of care. The Proactive Titration MA will be responsible for contacting patients to discuss disease-specific medication recommendations in collaboration with Cadence NPs and the patient's physicians.

Schedule Option 1

• Thursday through Sunday: 9:00 AM to 8:00 PM EST.

Schedule Option 2

• Wednesday through Sunday: 10:00 AM to 7:00PM EST.

What you'll do:

• Reach out to patients to review medication titration recommendations provided by Cadence Nurse Practitioners, ensuring clear communication and adherence to treatment plans.
• Every healthcare interaction with Cadence must be an exceptional experience that prioritizes patient well-being and aligns with our health system partners' goals.
• Take ownership of your tasks while ensuring high standards of accuracy and professionalism.
• Maintain precise, detailed documentation of patient interactions in compliance with HIPAA and Cadence's clinical protocols.
• Use your expertise to guide patients in understanding disease-specific medications and how they relate to their care plans.
• Show up on time and consistently meet deliverables, ensuring patient care and service are never compromised.
• Provide timely, clear, and empathetic communication with patients and healthcare providers.
• Manage your responsibilities independently while maintaining high performance and efficiency.

What you'll need:

• Active Certification as a Medical Assistant from an accredited association. (AAMA, AMT, NHA or NCCT).
• 5+ years of experience as a Medical Assistant.
• Experience maintaining HIPAA-compliant environments and protecting patient confidentiality.
• Must have a HIPAA-compliant home office setup with reliable internet, including stable Wi-Fi and strong upload/download speeds.
• Highly skilled in written, verbal, and interpersonal communication, with the ability to engage patients and healthcare providers effectively.
• Strong track record of working independently, managing time effectively, and fulfilling job duties with minimal supervision.
• Consistent attendance and adherence to work schedules to ensure timely and effective patient care.

The anticipated compensation range for this role is $20-$24 per hour, which is based on role scope, level, and location. In addition to base compensation, this role may be eligible for incentive compensation as part of the overall total rewards package. This position is remote and based in the United States. Actual compensation will be determined based on factors including experience, skills, internal equity, and applicable law.

Who we are

Cadence Health was built around a simple promise: patients always come first. Our technology-enabled remote care model pairs continuous health insights with a highly skilled clinical Care Team, empowering seniors to stay healthier, avoid complications, and live more independent, fulfilling lives, all without the limits of a traditional office visit.

Your expertise is the heart of our system.
Nurse practitioners, registered nurses, medical assistants, patient-success coordinators, and other frontline clinicians are the face and beating heart of Cadence. You’ll bring warmth, clinical precision, and the empathy that turns a virtual touchpoint into a human connection. E