Director of Learning & Development

Primary Role & Responsibilities:

Learning Strategy & Delivery Model

• Lead the development of a sustainable learning strategy and multi-year roadmap in support of our growth strategy and business objectives, and leader and workforce development.

• Partner with business, HR leaders and subject matter experts to facilitate needs analyses, align on priorities and resourcing, and to set pace & budget.   

• Establish service delivery model that delivers leadership, compliance, culture and business/functional learning globally; leverage internal learning structures and capabilities to optimize resources and deliver to organizational commitments.

• Ensure learning model is scalable, cost-effective, responsive to global/regional business needs, and balances formal and informal methods while maintaining high standards.

Leadership & Pipeline Development

• Develop and integrate leadership programs against a common framework, defining level-requirements that build capabilities from front-line to senior leader levels.

• Facilitate analyses and development of global programming that addresses the learning needs of Flowserve’s critical talent pipelines beginning with early career.

Workforce Development

• Collaborate with business leaders and content experts on the needs analyses, design and methods to drive sustainable learning for our business-led, Academy programs.

• Collaborate in cross-functional initiatives to align learning strategies with key transformation and growth initiatives, building upskill/reskill plans for critical segments.

• Create a learning strategy aimed at best-for-Flowserve channel delivery tools and learnings to advance the capabilities of individual contributors, including our field and front-line.

• Oversee onboarding programs to ensure a seamless transition for new hires and promote alignment with company culture.

Learning Community & Engagement

• Establish and nurture a global community of practice that fosters collaboration and knowledge sharing and builds connectivity with disparate learning entities, technologies and tools across Flowserve.

• Promote learning programs internally through robust communication and branding strategies, driving engagement for both formal and informal learning experiences.

Learning Structure & Technology

• Develop and maintain a network of external providers for access to the latest learning resources and methods to improve our overall service delivery and program effectiveness.

• Work with HR teams to ensure the integration of learning technologies and processes with existing HR systems and job/skill architecture for seamless employee experience.

• Leverage learning platforms and tools to personalize learning and increase engagement particularly for our individual contributor population.

• Utilize data analytics and reporting to track the effectiveness of training programs, ensuring continuous improvement.

Qualifications

• Bachelor’s degree in education, organizational development, or related field (master’s preferred).

• Fifteen or more (15+) years of experience in learning and development, with 5+ managing teams, ideally in a global, manufacturing environment.  

• Proven experience managing full learning program lifecycles, from design to evaluation, both in-house and/or in partnership, with data-driven approaches to measuring impact.

• Demonstrated experience developing, continually advancing and scaling global learning programs across all levels of an organization including the field and front-line.

• Credible and influential leader with strong commercial orientation and a track record of partnering with stakeholders to drive clarity and alignment to business priorities

• Ability to travel internationally as needed.

Preferred Qualifications

• Deep expertise in organizational learning, program design and leadership development, with a proven track record of guiding all levels through behavioral change.

• Experience creating a vision and articulating a comprehensive learning strategy with an understanding of effort and operationally what’s required to drive it forward.

• Design an effective service delivery model that engages the broader organization and learning eco-system to optimize resources across multiple objectives to maximize value.

• Expertise in evaluating a skills-first approach, particularly in measuring and validating skills, and designing talent processes and systems for lon