Associate Director, Practice Operations

Company Description

Privia Health™ is a national physician platform transforming the healthcare delivery experience. We provide tailored solutions for physicians and providers, creating value and securing their future. Through high-performance physician groups, accountable care organizations, and population health management programs, Privia works in partnership with health plans, health systems, and employers to better align reimbursements to quality and outcomes.

Job Description

Location: FL Statewide, 70% Travel

The Associate Director, Practice Operations is responsible for managing FFS and VBC revenue enhancement strategies of medical practices in the Florida portfolio. This person will also be responsible for change management efforts in the practices to drive practice operations best practices. 

Primary Job Duties: 

• Drive growth and operational improvement to a portfolio of physician practices. 
• Partner with Privia’s VBC and physician leadership to drive care transformation and improve overall ACO performance. 
• Track and manage metrics and goals related to finance, revenue cycle, productivity, clinical performance, value-based care and customer experience. 
• Review data, share best practices and coach Care Center teams on strategies; measure and monitor improvements against baselines. 
• Aide in the transition of the physician practice from Fee-For-Service to the future Risk-based world of healthcare reimbursement. 
• Leads regular physician meetings, both group and one on one, to review population health training, initiatives, and data
• Analyzes population health and utilization metrics to determine areas of focus for improvement
• Leads regular physician meetings, both group and one on one, to review population health training, initiatives, and data
• Trains specific physician practices on how to transform their group and staff to the new world of value-based care, on topics including Quality, Risk Adjustment, and Total Cost of Care
• Champion deep understanding and thought leadership of deal mechanics predominantly in support of population health risk arrangements in Medicare (FFS/MSSP)
• Cultivate understanding of actuarial aspects of program design, understanding opportunities and threats to the business
• Utilize data mining expertise to for insight into drivers of cost & utilization mediating contract performance
• Model and understand risk status and coding efforts as a mediator of contract achievement

Qualifications

• Bachelor’s degree preferred. Healthcare Master’s or MBA highly preferred.
• 5+ years of healthcare experience required, particularly working with physicians and medical group staff 
• Quantitatively and financially proficient; must know how to read, interpret and explain financial data
• Comfort in functioning independently and autonomously and can effectively build a case to effect change. Demonstrates the judgment to appropriately escalate situations as necessary..
• Project management experience, juggling multiple projects and urgent deliverables while providing exceptional client service
• Firm understanding of Population Health Management and how it applies to risk-based contracts.
• Experienced  in value-based payer programs, risk, and successful tactics to improve quality and generate savings
• Ability to interact with all levels including senior management and influence decision-making
• Able to grasp both clinical and business concepts
• Analytical, quantitative, and metrics driven; must know how to interpret value-based program requirements and understand the impact on financial results
• Demonstrated ability to work with, train, and collaborate with clinicians
• Proficient in HCC, Quality and AWV workflows to assist practices
• Must have access to reliable transportation
• Must comply with HIPAA rules and regulations

Interpersonal Skills & Attributes:

• Able to have honest, difficult conversations with physicians and their teams about financial performance and areas of opportunity for improvement
• Skilled in establishing and maintaining effective working relationships with providers, management, clients and staff, in order to get buy-in to decisions
• Expresses ideas clearly and effectively, motivates the listener to action
• Responds calmly and maturely in high pressure situations
• Positive attitude toward company, work, clients, management, and team members
• Uses a customer-focused approach in dealing with conflict and resolution of problems

The salary range for this role is $105,000 to $115,000 in base pay and exclusive of any bonuses or benefits. This role is also eligible for an annual bonus targeted at 15% a