Field Business Manager

PRIMARY PURPOSE

The Business Manager’s primary responsibilities include managing the business, computer and communications functions of the market/division. The Business Manager is responsible for the organization and operation of the market/division business and overall function of all office systems while representing the company and the location positively to the community. Implement Bright Horizons’ mission, organizational goals, values (HEART Principles,) and philosophy. The Field Business Manager supports centers within the market/division as needed. The annual salary for this position is between $44,500 and $50,000.  The pay range listed here is what Bright Horizons in good faith anticipates offering for this job opening. Actual compensation offers within this range will depend on a variety of factors including experience, education and training, certifications, geography, and other relevant business or organizational factors.

PRIMARY PURPOSE

Have you worked in education at a public school or an early childhood, tutoring, or test prep center? Do you find yourself drawn towards the business side of the field? Do you have strong business operations skills with the ability to manage and juggle multiple priorities? Are you social media savvy and enjoy using platforms to promote event activity? As a member of the leadership team, a Business Manager is integral to the success of the child care centers.

Growing enrollment, working with parents, networking in the community – these activities bring you as much job satisfaction as interacting with children in the classroom. The Business Manager role allows you to have the best of both worlds! Apply with Bright Horizons today.

Do work that matters at a company that offers more!

As a Business Manager, some of your responsibilities will include:

• Billing and tuition, payroll, vendor management, licensing and recording keeping, and compliance.
• Marketing and enrollment.
• Customer service including new family orientation and complaint resolution.
• Community outreach and public relations.
• You may supervise support staff, be asked to step into a classroom, or help in the kitchen.

Consistently named one of FORTUNE‘s "100 Best Companies to Work For," we enable you to take your career to the next level by offering you MORE.

• Earn or complete your early childhood college degree for FREE or take advantage of our CDA program. Access on-going professional development and career advancement opportunities.
• Enhance your well-being with extensive benefits including 401(k) with a company match, health insurance offerings, tuition reimbursement, employee discounts, and more!
• Discover company values that are more than just a plaque on the wall. Every day we live our HEART principles of Honesty, Excellence, Accountability, Respect, and Teamwork.
• Give back through our non-profit Bright Horizons Foundation for Children dedicated to helping families in crisis.
• Bring your whole self to work! Our Inclusion Council and Employee Advisory Groups support our commitment to diversity.

JOB REQUIREMENTS

• Business Managers must pass state and company background checks. Experience and educational requirements include:
• Experience in business operations and management of an educational facility.
• Computer proficiency including email, data entry, social media, and Microsoft Office.
• At least 18 years of age and a high school diploma/GED required.
• Coursework or degree in Business, Education, or related field preferred.

Complete your online application today for immediate consideration.

s and inclusive environment. Maintain confidentiality regarding location business and interact professionally with visitors, families, staff and clients. The Business Manager may supervise support staff. The Business Manager is part of the leadership team, and is responsible for the following areas and will perform other duties as assigned. Business Manager roles will vary dependent on center/school size, structure, and client relationship.

MAJOR FUNCTIONS AND RESPONSIBILITIES

Business Management

• Oversee billing and tuition process which includes but not limited to resolving billing issues and handling and resolving complaints. Provide follow up with families for resolution.

• Manage family complaints and provide input or instruction on how to respond should a complaint be brought to a staff member’s attention. Ensure follow up to ensure satisfaction of the resolution. Has authority to change hours of a family enrolled, to create a schedule for a family preparing to enroll and to change classroom assignment for children currently enrolled in the program.

• Oversee vendor relationships to commit re