Patient Service Specialist

Building Name: UVMMC - Medical Center - Main Campus

Location Address: 111 Colchester Avenue, Burlington Vermont

Regular

Department: HR Talent Strategies - Recruitment

Shift: Day

Salary Range: Min $20.58 Mid $25.27 Max $29.96

Recruiter: Tia Trottier

PLEASE NOTE: These are FULL TIME positions located in Chittenden County and are NOT remote.

CLINICS CURRENTLY RECRUITING:

• Children's
• Rheumatology/Pulmonary
• Cancer Center - Hem Oncology
• Essex General Internal Medicine and Geriatrics

External candidates who have not worked within the UVMHN in the past year are eligible for a one-time sign-on bonus of $2,000. The bonus will be paid out as a $500.00 following the completion of a successful 90-day orientation; the second installment of $1,500 will be paid upon completion of one year of satisfactory service in the same department.

The Patient Service Specialist is an integral part of the patient experience and a key contributor to delivering high quality customer service to our patients and visitors that is caring, consistent and reliable.  The incumbent provides administrative support in the clinic setting to patients and families, members of the care team and administrative leaders to ensure the smooth operation of the medical office.   

EDUCATION:

H.S. diploma or equivalent required; Coursework in administrative or medical sciences preferred.

EXPERIENCE:

Proven customer service experience required.  Experience in a clinical and/or administrative setting preferred.