Lead Salesforce Solution Engineer, Cat Digital

Career Area:

Technology, Digital and Data

Job Description:

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other.  We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

Cat Digital is the digital and technology arm of Caterpillar Inc., leveraging the latest technologies to build industry leading digital solutions for our customers and dealers. With over 1.5 million connected assets worldwide, our teams use data, technology, advanced analytics, telematics, and AI capabilities to help our customers build a better, more sustainable world.

Job Summary:
Join the Salesforce Solution team of Cat Digital to provide solution design and strategic leadership for multi-cloud salesforce initiatives.  Be responsible for overseeing and mentoring junior team members and ensuring solution designs are scalable and aligned to platform standards.
 

What You Will Do:

• Acting as team leader for development groups; provides programming and application/technical leadership, guidance, and assistance to other team members
• Designing, modifying, developing, and implementing software programming applications for target system using agile methods.
• Acquiring client requirements; preparing solution designs, integration strategies, data models, and solution roadmaps.
• Writing source codes for new applications, and/or developing Proofs of Concept (POCs) to evaluate new architecture, tools, and Salesforce capabilities
• Design and govern integrations with other systems using APIs, middleware and ETL tools.

What You Will Have:

• Decision Making and Critical Thinking: Strong Knowledge of the decision-making process and associated tools and techniques; ability to accurately analyze situations and reach productive decisions based on informed judgment.
• Effective Communications: Extensive Knowledge of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors.
• Software Product Design/Architecture: Extensive Experience of software product design with focus on scalability and maintainability; ability to convert market requirements into software product design.
• Software Product Technical Knowledge: Extensive Knowledge of technical aspects of Salesforce products and platform capabilities; ability to design, configure and integrate technical aspects of software products.
• Software Integration Engineering: Extensive Knowledge of software integration processes and functions; ability to design, develop and maintain interfaces and linkage to alternative platforms and software packages.
   

Considerations for Top Candidates:

• Extensive salesforce development experience (typically 8+ years)
• Experience in leading the designing and implementations of Salesforce solutions using Salesforce Sales, Service and Experience Cloud.

• Proven experience in some of the following:
  • Designing, developing, deploying and maintaining software at scale.
  • Developing applications using Salesforce OmniStudio (FlexCards, OmniScripts, DataRaptors, Integration Procedures).
  • Developing using Apex, LWC, Batch Apex and APIs.
  • Application architectural patterns, such as MVC, Microservices, Event-driven, etc.
  • Deploying using CI/CD tools such as Copado, Azure Devops or other Salesforce Devops tools.
  • Working within an Agile framework (ideally Scrum)
• Strong understanding and/or experience in some of the following:
  • Experience in data modeling and security architecture.
  • Utilizing Salesforce Data Cloud for unified customer data and real time insights.
  • Design and integrate AI driven workflows and automation using Agentforce capabilities.
  • Deploying and maintaining software using public clouds such as AWS or Azure.
• Ability to work under pressure and within time constraints
• Passion for technology and an eagerness to contribute to a team-or