Sr. Product Designer

With over $3 billion in bookings of experiences, the Peek.com platform combines powerful business software with an award-winning marketplace for consumers to book fun things to do like wine tours, watersports, skydiving, art classes, and more. 

The Peek Pro software suite provides world-class online booking, point-of-sale, and hundreds of automation tools such as inventory management, dynamic pricing, waivers, and marketing analytics. Thousands of operators like the Museum of Ice Cream, Artechouse, and Jam NOLA have grown their businesses and automated their operations with our technology.

Peek follows a “remote-first” philosophy, with our team of over 250 Peeksters distributed across exciting locales such as San Francisco, New York, Austin, Nashville, Salt Lake City, Santiago, Medellin, and beyond.  Having secured funding exceeding $100 million from esteemed backers like Westcap and Goldman Sachs, we continue our mission to connect the world through experiences.

PS: In 2021, Peek was not only recognized with a coveted position on Forbes America's Best Startups Employer list but also celebrated an honor from Newsweek with their Future of Travel award 🚀. And the accolades don't stop there! We're ecstatic to announce our #14 ranking on the a16z Marketplace 100 for 2023! 🎉

Peek is looking for a Sr. Product Designer to shape elegant, user-first solutions to complex problems. You’ll lead high-impact initiatives across multiple product areas - advocating for user needs, turning deep insights into experiences people genuinely love, and helping define the future of the tools that empower activity operators worldwide.

You’ll work across multiple projects, collaborating with product and engineering teams to deliver intuitive, scalable designs - leveraging modern tools, including AI, to move fast and design smart.

Who You Are

• A seasoned product designer with experience working on B2B, SaaS, or operational platforms with data-heavy interfaces.

• Comfortable leading strategic initiatives from 0→1, influencing direction across product and engineering teams.

• Experienced with fast-moving environments—able to juggle multiple concurrent projects without losing quality or momentum.

• Grounded and pragmatic: you understand how to balance ideal user experiences with technical and business constraints.

• Excited by the use of AI as a tool: from research synthesis and content generation to ideation and automation of repetitive design tasks.

• Curious, collaborative, and open-minded—you enjoy solving hard problems and co-creating with partners across disciplines.
  

What You’ll Do

• Lead end-to-end design for core product areas, both B2B and B2C, defining UX strategy, design approach, and execution.

• Translate complex workflows and data into simple, elegant interfaces through wireframes, prototypes, and high-fidelity design.

• Conduct user interviews and usability testing to uncover needs, pain points, and opportunities. Use those insights to guide design decisions and validate solutions.

• Use AI-enhanced design and research tools to increase speed, clarity, and depth in your work, whether you’re organizing insights, generating content, or iterating quickly.

• Collaborate closely with product managers, engineers, and stakeholders to align on goals and outcomes.

• Drive alignment across design, product, and engineering through clear communication and documentation.

• Help shape and evolve our design systems and team processes to support scale and consistency.

• Advocate for a seamless, high-quality user experience across the entire customer journey—from onboarding to daily use.
  

Required Skills & Experience

• 7+ years of experience in product or UX design.

• Strong proficiency in Figma and other design/prototyping tools.

• Demonstrated ability to lead complex product work, set UX direction, and drive measurable outcomes.

• Hands-on experience using AI tools in your day-to-day workflows.

• Excellent communication and storytelling skills—you bring clarity to ambiguity and unite stakeholders around a vision.

• Comfort with service design thinking and mapping complex workflows across touch points.

• Portfolio that demonstrates problem-solving, systems thinking, and effective execution across real-world products.
  

Nice to Haves