Sr. Digital Implementation Associate

Company Description

Privia Health™ is a technology-driven, national physician enablement company that collaborates with medical groups, health plans, and health systems to optimize physician practices, improve patient experiences, and reward doctors for delivering high-value care in both in-person and virtual settings. The Privia Platform is led by top industry talent and exceptional physician leadership, and consists of scalable operations and end-to-end, cloud-based technology that reduces unnecessary healthcare costs, achieves better outcomes, and improves the health of patients and the well-being of providers.

Job Description

The Sr. Digital Implementation Associate will serve a key role working to launch providers onto Privia’s website platform, Drupal. The Sr. Digital Implementation Associate will support implementation,, maintenance maitencentain, and support our websites. Along with our day to day implementations, this team member will partner with our strategic partners on Digital Marketing related projects.

Primary Job Duties:

• Implement, deliver, and maintain Privia’s websites for new care centers, across all Markets and specialties 
• Actively monitor progress of website builds for 500+ websites for on-time completion. 
• QA websites that are built and provide minor fixes to page content.
• Serve as a point of escalation for our Operations Consultants and Care Center stakeholders
• Provide outstanding relationship management and website support to Care Center Managers by escalating to team lead as needed 
• Identifying areas of improvement and recommending new processes for websites as necessary
• Support management and creation of website trainings and educational materials in Privia’s internal training system 
• Assist in other digital initiatives as needed

Qualifications

Minimum Qualifications:

• BA or BS in Communications, Marketing, Management, English, Public Relations, or related field preferred
• 3+ years of experience, preferably in account management or project management roles
• Experience with website building, content management editing SEO content, including meta descriptions and title tags
• Acquia Drupal experience preferred 
• Experience with CRM Tools like Salesforce
• Great presentation skills - not only should you be able to write clearly, but you should also be able to express your ideas verbally.
• Experience in ecommerce, tech, PR or other deadline-driven work preferred 
• Must comply with HIPAA rules and regulations 
• Basic knowledge of html and css preferred 
• Experience with best practice in web accessibility preferred 

Interpersonal Skills & Attributes:

• Excellent presentation and communication skills 
• Ability to prioritize and follow through effectively, work independently, organized, detail-oriented, thorough
• Excellent organization skills; ability to produce quality work, quickly in a fast-paced environment
• Excellent communication skills. Your message is clear and concise for your audience 
• Exceptional project management skills
• Great interpersonal skills working up, down, and across - able to get buy in from a variety of stakeholders
• Resourceful and able to ‘hit the ground running.’
• Strong attention to detail and accuracy, able to proofread and validate content and data for accuracy and brand consistency.

Additional Information

All your information will be kept confidential according to EEO guidelines.

Technical Requirements (for remote workers only, not applicable for onsite/in office work):

In order to successfully work remotely, supporting our patients and providers, we require a minimum of 5 MBPS for Download Speed and 3 MBPS for the Upload Speed. This should be acquired prior to the start of your employment. The best measure of your internet speed is to use online speed tests like https://www.speedtest.net/. This gives you an update as to how fast data transfer is with your internet connection and if it meets the minimum speed requirements. Work with your internet provider if you have questions about your connection. Employees who regularly work from home offices are eligible for expense reimbursement to offset this cost.

Privia Health is committed to creating and fostering a work environment that allows and encourages you to bring your whole self to work. Privia is a better company when our people are a reflection of the communities that we serve. Our goal is to encourage people to pursue all opportunities regardless of their age, color, national origin, physical or mental (dis)ability, race, religion, gender, sex, gender identi