Residential Assistant Property Manager - The May

The Rock Family of Companies is made up of nearly 100 separate businesses spanning fintech, sports, entertainment, real estate, startups and more. We’re united by our culture – a drive to find a better way that fuels our commitment to our clients, our community and our team members. We believe in and build inclusive workplaces, where every voice is heard and diverse perspectives are welcomed. Working for a company in the Family is about more than just a job – it’s about having the opportunity to become the best version of yourself.

POSITION SUMMARY

The Assistant Property Manager at The May will report to the Property Manager and perform administrative and organizational duties such as liaising with residents, collecting rent, providing basic bookkeeping, organizing property viewings, and overseeing facility maintenance. This position is also responsible for evaluating applicants and negotiating contracts.

ESSENTIAL FUNTIONS

• Assists with developing and documenting property management procedures 

• Maintains accurate Tenant, Vendor, and Building records updates on the shared database

• Manages, trains, and counsels onsite staff effectively

• Communicates effectively with staff members, tenants, vendors, contractors, government offices, property management, and senior management staff 

• Manages all building work activity including overseeing: accessing and enforcing all scheduling with construction, outside vendors, and on-site team to insure normal operations during building hours 

• Assists in the day-to-day operational management of buildings and grounds  

• Physically inspects and documents inspections of buildings within the portfolio daily and reports any maintenance and repairs needed to property management teams 

• Coordinates service agreements and selects contractors and suppliers 

• Researches and prepares RFPs and bid comparisons 

• Reviews and responds to all property inspections  

• Assists in overseeing all maintenance team members   

• Assists with the administration of tenant leases in compliance with lease provisions 

• Follows up and reports on rent delinquencies for specific tenants as required  

• Provides and develops excellent working relationships with all tenants 

• Ensures that tenant inquiries and complaints are timely and satisfactorily addressed with subsequent follow-up  

• Works closely with internal partners in Tenant Experience to support special events for tenants  

• All other duties as assigned

POSITION REQUIREMENTS

• High school diploma or equivalent (required)

• Bachelor’s degree or equivalent education, training, and experience (preferred)

• Approximately 1 - 5 years of experience in Property Management (required)

• Real Estate Salesperson License (preferred) but will be required to obtain within ones first 90 days of employment.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities and may be modified periodically.

Disclaimer

This job description should not be construed as an exhaustive list of duties and responsibilities performed by persons assigned to this classification. It is not intended to limit or in any way modify the right of any supervisor or manager to assign, direct and control the work of employees under his/her supervision. All principal duties and responsibilities of this position are essential functions of the position. Job descriptions are reviewed on a regular basis and may be revised at any time. Revisions will be communicated to employees within the classification. This job description does not constitute a contract of employment; therefore, the company may exercise its employment-at-will rights at any time.

Bedrock is an equal-opportunity employer.

The Company is an Equal Employment Opportunity employer, and does not discriminate in any hiring or employment practices. The Company provides reasonable accommodations to qualified individuals with disabilities in accordance with state and federal law. Applicants requiring reasonable accommodation in completing the application and/or participating in the employment application process should notify a representative of the Human Resources Team, The Pulse, at Careers@myrocketcareer.com.