Internship, Enterprise Systems, Summer 2024

Our Internship program for our Enterprise Systems Team is designed for students and post-graduates looking to gain corporate experience and explore a future career in empowering independent, primary care practices.Interns will be engaged with their individual unique projects and be responsible for delivering results, both as an individual and as a member of the team. The Aledade Internship Program is designed to foster relative work experience, camaraderie, networking opportunities, and professional development.
Project Overview and Primary Responsibilities:We are seeking a motivated and detail-oriented Enterprise Systems Intern to join our team and gain hands-on experience in Service Desk operations, as well as building and configuring PCs and Macs. As an intern, you will work closely with our IT professionals to support our internal users, troubleshoot technical issues, and contribute to the deployment and maintenance of computer systems.

This internship is focused on Enterprise Systems in Business Operations;

• Assist in providing technical support to internal users via phone, email, or in person.
• Troubleshoot hardware and software issues related to PCs, Macs, and peripherals.
• Participate in the setup, installation, and configuration of new computer systems.
• Help maintain accurate records of hardware and software inventory.
• Collaborate with team members to document processes and create user guides.
• Learn and adhere to company policies and security procedures.
• Contribute to special projects and initiatives as assigned by the IT team.
• Audio/Visual setup for mid-to-large conferences

Minimum Qualifications:

• Currently pursuing a degree in Information Technology, Computer Science, or a related field.
• Familiarity with Windows and macOS operating systems.
• Basic understanding of computer hardware components and peripherals.
• Strong troubleshooting and problem-solving skills.
• Excellent communication and interpersonal skills.
• Ability to work independently and in a team environment.
• Detail-oriented with a willingness to learn new technologies.

Preferred Key, Skills, and Abilities:

• Previous experience in a technical support role or IT helpdesk.
• Knowledge of ITIL (Information Technology Infrastructure Library) best practices.
• Experience with imaging software for deploying operating systems.
• Familiarity with Active Directory and network concepts.

Program Highlights:

• Buddy program
• Early career program roundtables
• Employee Resource Group orientation
• Social event
• Internship project presentation

The​ ​ideal​ ​candidate​ ​will​ ​have​ ​a​ ​strong​ ​record​ ​of​ ​academic​ ​success​ ​and ​will be:

• ​​Passionate​ ​about​ ​healthcare​ ​and​ ​interested​ ​in​ ​making​ ​a​ ​positive​ ​impact​ ​in​ ​the​ ​field​.
• A​ ​self-starter​ ​who​ ​is​ ​able​ ​to​ ​take​ ​initiative​ ​and​ ​ownership​ ​of​ ​projects.
• ​A​ ​collaborative​ ​team​ ​player​.
• Detail​ ​oriented​ ​and​ ​self-motivated​ ​to​ ​produce​ ​work ​that​ ​meets​ ​high​ ​standards.

Who We Are:Aledade, a public benefit corporation, exists to empower the most transformational part of our health care landscape - independent primary care. We were founded in 2014, and since then, we've become the largest network of independent primary care in the country - helping practices, health centers and clinics deliver better care to their patients and thrive in value-based care. Additionally, by creating value-based contracts across a wide variety of payers, we aim to flip the script on the traditional fee-for-service model. Our work strengthens continuity of care, aligns incentives, and ensures primary care physicians are paid for what they do best - keeping patients healthy. If you want to help create a health care system that is good for patients, good for practices and good for society - and if you're eager to join a collaborative, inclusive and remote-first culture - you've come to the right place.
What Does This Mean for You?At Aledade, you will be part of a creative culture that is driven by a passion for tackling complex issues with respect, open-mindedness and a desire to learn. You will collaborate with team members who bring a wide range of experiences, interests, backgrounds, beliefs and achievements to their work - and who are all united by a shared passion for public health and a commitment to the Aledade mission.
In addition to time off to support work-life balance and enjoyment, we offer the following comprehensive benefits package designed for the overall well-being of our team members:Flexible work schedules and the ability to work remotely are available for many rolesHealth, dental and vision insurance paid up to 80% for employees, d