eCommerce Fulfillment- Full time

About Grange Co-op

Founded in 1934, Grange Co-op is a cooperative dedicated to serving the needs of its members and the communities in which they live. With a focus on farm and ranch products, work wear and western wear, garden supplies, and pet care essentials, Grange Co-op has grown to become a trusted name in the industry. The company operates multiple retail locations, a feed mill and remains committed to delivering exceptional value and service.

GENERAL PURPOSE OF JOB

To provide general support to the eCommerce department through a variety of tasks, including but not limited to fulfillment of orders for ship-to home, store pickup, as well as the delivery of orders.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Pull product and prepare eCommerce store pick up orders, for customer pick up

• Pull product and prepare eCommerce orders for ship-to home for transfer to other locations

• Pull product, prepare, package and ship, ship-to home orders to customer

• Pull product, prepare and deliver eCommerce delivery orders to customer

• Partner with Store Management to assist with stocking, merchandising and recovery of product within the retail store as needed (time permitting)

• Demonstrate strong knowledge of product location

• Uphold all cooperative policies

• Demonstrate excellent internal and external customer service ensuring that the customer experience achieves The Grange Way Standard

• Demonstrate reliable and predictable attendance

SUPERVISORY RESPONSIBILITIES

• The position does not have any direct supervisory responsibilities

EDUCATION AND/OR EXPERIENCE

• High school diploma or general education degree (GED); or one to three months related experience and /or training; or equivalent combination of education and experience

LANGUAGE SKILLS

• Ability to read and comprehend simple instructions, short correspondence and memos

• Ability to write simple correspondence

• Ability to effectively present information in one-on-one and small group situations to customers, clients and other employees of the organization

MATHEMATICAL SKILLS

• Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals.

• Ability to compute rate, ratio and percent to draw and interpret bar graphs

REASONING ABILITY

• Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions

• Ability to deal with problems involving a few concrete variables in standardized situations

Bilingual candidates encouraged to apply!