Vice President Asset Services Corporate Actions Bilingual English Spanish or Portuguese

The Asset Services Vice President (VP), specializing in LATAM Corporate Actions, leads a team ensuring accurate, efficient, and compliant processing of complex events within the Latin American region. This role demands a deep understanding of LATAM market nuances, regulations, and client needs, combined with proven leadership, communication (Spanish and/or Portuguese as well as English proficiency), and strategic thinking. The Senior AVP drives operational excellence by overseeing data analysis, reconciliation, transaction processing, inquiry resolution, and risk management, contributing to a high-performing team and exceptional client satisfaction.

Responsibilities:

• Lead and direct a team responsible for the end-to-end processing of LATAM Corporate Action events, ensuring adherence to all relevant regulatory requirements and internal controls.
• Develop and implement strategies to enhance operational efficiency, streamline workflows, and minimize risk within the LATAM Corporate Actions team.
• Proactively identify and address potential challenges and risks specific to LATAM markets, ensuring timely and effective execution of client instructions.
• Serve as a primary point of escalation and subject matter expert for complex LATAM-related issues, providing guidance and support to team members and fostering a culture of continuous learning.
• Oversee in-depth analyses of operational performance and key metrics, identifying trends and implementing solutions to improve accuracy, timeliness, and client satisfaction.
• Champion a strong compliance culture by ensuring team members are thoroughly trained on all relevant regulations and procedures and that these are consistently followed.
• Foster strong working relationships with key stakeholders, including LATAM clients, internal business partners, external vendors, and regulatory agencies.
• Effectively manage and mitigate operational risks, ensuring adherence to the Firm’s risk management framework and proactively identifying opportunities for improvement.
• Prepare and present regular reports to senior management on team performance, key initiatives, and risk management activities.
• Drive strategic initiatives to optimize service delivery, reduce operational costs, and enhance the overall client experience within the LATAM Corporate Actions space.

Qualifications:

• 5-10 years of progressive experience in financial services operations, with significant and demonstrable expertise in asset servicing and corporate actions within LATAM markets.
• Proven leadership experience, including successfully managing, mentoring, and developing high-performing teams in a dynamic and demanding environment.
• Expert-level understanding of cash flows, accounting treatments, operational controls, and market practices specific to LATAM.
• Exceptional analytical, problem-solving, and decision-making skills, with a proven ability to develop and implement innovative solutions.
• Superior communication, interpersonal, and presentation skills, including fluency in  Spanish and/or Portuguese as well as English (written and verbal).
• Proficiency in MS Office Suite and other relevant industry software, including experience with global custody platforms and data management systems.
• Comprehensive knowledge of relevant LATAM regulatory frameworks, compliance requirements, and risk management principles.

Education:

• Bachelor’s/University degree in Finance, Accounting, or a related field is highly preferred.

Bilingual (Preference English/Portuguese)

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Job Family Group:

Operations - Transaction Services

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Job Family:

Asset Servicing

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Time Type:

Full time

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Primary Location:

Tampa Florida United States

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Primary Location Full Time Salary Range:

$103,920.00 - $155,880.00

In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; an