Guest Services - Main Clinic - FT

Sanford Health is one of the largest and fastest-growing not-for-profit health systems in the United States. We’re proud to offer many development and advancement opportunities to our nearly 50,000 members of the Sanford Family who are dedicated to the work of health and healing across our broad footprint. 

Work Shift:

8 Hours - Day Shifts (United States of America)

Scheduled Weekly Hours:

32

Salary Range: $15.00 - $22.50

Union Position:

Yes

Department Details

Working in the Guest Services department of a hospital offers a unique blend of meaningful interaction, skill development, and job satisfaction.

Summary

Provides professional guest-center services for Sanford patients, families and visitors. This includes providing information, direction, and support for emotional and educational needs, serving as a patient/family advocate, and serving as a liaison between patients/family and Sanford associates and resources.

Job Description

Daily interact with patients, families and visitor by greeting, assisting patients in and out of cars and wheelchairs throughout the clinic campuses. Daily report safety concerns. Drive patients/visitors and outreach providers in Sanford van within the designated campus locations and local airport. Daily there is frequent walking and lifting. Maintain sanitary standards for department equipment. Must have a working knowledge of computer applications.

Display Sanford's 5 core values at all times. Frequent walking and lifting.

Qualifications

Must have at least three years experience in a health care and/or service environment with demonstrated ability to provide excellent customer service, and apply critical thinking skills and problem solving techniques.

Valid driver's license may be required dependent on facility requirements. Basic Life Support (BLS) certification if not certified at hire, must attain within three months.

Sanford is an EEO/AA Employer M/F/Disability/Vet. 

If you are an individual with a disability and would like to request an accommodation for help with your online application, please call 1-877-673-0854 or send an email to talent@sanfordhealth.org.