WVROCKS Enrollment Program Manager-WV Network-Monongalia Co.

Posting number: NC-2715

Department: - Not in the Classified Service, See Posting

Job classification: X - Job Not in Classified Service

Posting type: NON COVERED PSA

Categories: IT and Computers, Miscellaneous, Higher Education

Summary

HOW TO APPLY: To be considered, please submit a PDF resume to:

careers@staff.wvnet.edu

Application Deadline: August 30, 2026

WVROCKS PROGRAM ENROLLMENT MANAGER-WV NETWORK (WVNET)-MONONGALIA CO.

Full-Time | Benefits Eligible | Salary: $60,000–$70,000 

WVNET is seeking an organized, collaborative, and technology-driven professional to serve as the WVROCKS Program Enrollment Manager. WVROCKS is a statewide initiative that expands educational access by connecting students with online courses and programs offered by West Virginia's colleges and universities.

If you're passionate about student success and thrive at the intersection of education, technology, data, and customer service, we'd love to hear from you.

About the Role

The WVROCKS Program Enrollment Manager serves as a key operational leader supporting the daily administration and continuous improvement of the WVROCKS program. Reporting directly to the Executive Director, this position coordinates enrollment processes, student support services, technology platforms, data reporting, and stakeholder communications.

The successful candidate will work closely with students, faculty, institutional partners, and WVNET staff to ensure the seamless delivery of statewide online learning opportunities.

What You'll Do

As the WVROCKS Program Enrollment Manager, you will:

• Manage student enrollment, registration, course participation, and records administration.

• Administer Salesforce, Learning Management Systems (LMS), and other program technologies.

• Develop reports, dashboards, and analytics to support strategic decision-making.

• Monitor enrollment trends, student success metrics, and overall program performance.

• Ensure data integrity, compliance, and effective system administration.

• Serve as a primary point of contact for students, instructors, and participating institutions.

• Coordinate onboarding, training, user support, and communications.

• Prepare invoices, coordinate instructor payments, and support program logistics.

• Identify opportunities to improve processes, automate workflows, and enhance the student experience.

• Collaborate with WVNET and higher education partners to support the continued growth of WVROCKS.

What We're Looking For

The ideal candidate is:

• Highly organized and detail-oriented.

• Passionate about providing exceptional customer service and supporting student success.

• Comfortable managing multiple priorities and deadlines.

• Skilled at leveraging technology to streamline processes and improve outcomes.

• An excellent communicator who can build strong working relationships.

• Analytical and capable of translating data into actionable insights.

• Familiar with accessible data visualization principles and best practices for communicating information to diverse audiences.

• Both a collaborative team member and an independent problem-solver.

Work Environment

• Primary work location: 837 Chestnut Ridge Road, Morgantown, WV 26505

• Candidates must reside within commuting distance of Morgantown.

• Limited travel throughout West Virginia. 

Why Join WVNET?