Director, Business Operations (C-Talent)

Job Title: Director of Business Operations, C Talent

Work Location: USA (Remote)

Start Date: ASAP

We are C Talent at Whalar, the most progressive and inclusive Disabled-led talent management and access consulting company. C Talent’s goal is to change the way the world views and defines disability, utilizing the entertainment, advertising, and media industries’ massive reach and power. C Talent works to place disabled talent into all roles, not just disability-specific roles – normalizing disabled people being experts in subjects beyond disability.

C Talent was acquired by Whalar who was recently named ‘Adweek Creator Agency of the Year, Whalar is a global, award-winning creator commerce company that works closely with today’s biggest brands, content creators, and world-leading social platforms to deliver innovative and creative content. We differentiate ourselves by our unique capabilities, including proprietary technology, brand partnership expertise, brilliant creator talent management, and dedicated Web3 innovation practice. 

We believe this is a rare chance to join a truly special team and to help us shape the future of a highly respected, growth-oriented business that is committed to doing well by doing good.

About the role:

We are seeking a Director of Operations to play a critical role to our talent management and consultancy team. As a member of our team, you will have the responsibility of organizational development, financial, and organizational strategy across both the Talent Management and Consulting practice. Those with lived Disability experience and who identify as Disabled are strongly encouraged to apply.

Here’s what you’ll do day-to-day:

• Analyze client requirements to develop scope of work and budgets that are appropriate and profitable
• Engage clients to effectively address issues, manage budgets as necessary to improve business and account performance 
• Manage multiple projects/clients and effectively coordinate with other team leaders for staffing and budget needs and requirements 
• Manage project teams, delegate tasks effectively and oversee the development of deliverables to ensure high quality standards
• Lead internal and external client meetings and offer creative insights and suggestions 
• Provide strategy consultancy and execution to support Talent & Consultancy with a focus on accessibility, technology, marketing, brand development and communications 
• Work in close collaboration with other senior staff across departments to generate new business 
• Actively seek opportunities for marketing C Talent through thought leadership and networking activities
• To help grow the learning and development of the Talent Managers and Talent Assistants of C Talent Management
• You should be able to run monthly reporting per Talent Manager & Consultant

Here’s what we’re looking for:

• 10+ years of experience in two or more of the following areas (e.g., Management Consulting, Corporate Development, Operations, Finance, Media, Entertainment).
• Experience creating and delivering strategic recommendations to executive leaders, based on system-level thinking and design, technical acumen, and sound, data-driven conclusions.
• A strong knowledge of Accessibility and the Disability community 
• Experience leading cross-functional teams to structure and execute programs and build operational capabilities at scale and with demonstrable results
• Ability to build highly pragmatic teams, foster strong trust and lead through influence, both with internal and external stakeholders.
• Excellent business judgment, problem solving, project management, budgeting and people management skills, exhibit innovative thinking, curiosity, collaboration and comfort in solving ambiguous problems
• Excellent written and verbal communication skills. Experience in Google Slides, Google Suite
• Commercial acumen and a creative mindset
• Fluent understanding of marketing, with a focus on digital advertising and/or PR
• Detail-oriented and highly organized
• Experience of working in a fast-paced environment, managing multiple projects and stakeholders simultaneously 

Salary Range -  for this role is $125,000 - $150,000 

Our values:

Our people are our superpower. At Whalar, diversity, equity, inclusion, and accessibility are at the core of who we are. We are deeply committed to reflecting on the unique journeys, authentic voices, and perspectives of our people, our creators, and the communities they represent. Our hope is to impact accessibility beyond compliance and help break societal stigmas and stereotypes.  We hire