Senior Manager - Clinic Operations

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Day - 08 Hour (United States of America)

This is a Stanford Health Care job.

A Brief Overview
The Senior Manager of Clinic Operations iwill partner with the Administrative Director/Director to direct the daily operations of multiple clinics, including the management, leadership and supervision of clinical, professional and support staff to deliver quality, cost effective, safe and efficient patient care. This role is accountable, with assistance from clinic managers, for the effective strategic planning, and the personnel, operational, and financial management of multiple assigned clinics, programs and/or projects that cross multiple departments and/or services. In collaboration with the Administrative Director/Director, identifies and pursues new business development opportunities that will expand or grow service lines. The Senior Manager serves as a resource to clinic managers and is a liaison between clinics and other Departments and Service Lines residing in SHC. Key functions of the position include most or all of the following: program planning, design, development, and implementation; program monitoring and evaluation; budget planning and monitoring; and quality and performance improvement to achieve organizational/departmental goals

Locations
Stanford Health Care

What you will do

• Develop and effectively implement the overall strategic plan, in the areas of responsibility and the service line.
• Direct, supervise and coordinate all service line activities which involve either direct or
• indirect responsibility for staffing, budgeting, fiscal planning, change management, operational efficiency, provider engagement, financial management, program delivery and organizational goals.
• Effectively direct and lead productive complex teams within multiple subspecialties. Plan, organize, lead and direct the clinical care and support services, including programs and goals, that provide the infrastructure for the delivery of quality, compassionate and cost-effective patient care. Plans, organizes, coordinates, and directs all patient care and non-patient care functions within the division to achieve objectives and comply with regulatory requirements.
• Engage staff and cultivate a positive culture to empower and engage employees and improve the patient experience.
• Strategically plan, problem-solve and use critical thinking skills to anticipate, avert, and resolve issues in staffing, scheduling, role and task allocation.
• Responsible for the service line budget, including budget planning, meeting labor and nonlabor targets; optimize resources by using a model of care to ensure fiscal responsibility and quality patient care.
• Ensure effective fiscal management of the department and ensures the proper utilization of organization's financial resources. Analyze information, data and other fiscal reports to monitor and enhance productivity and clinical/programmatic outcomes; identify key drivers and lead improvement efforts
• Monitor and implement standards and policies which ensure patient and staff safety, uphold best practices, and provide high quality patient care.
• Stay abreast of knowledge of current theories, principles, best practices, standards, emerging technologies, techniques and approaches in accountable care and the health care system.
• Responsible and accountable for twenty-four (24) hour operation of the assigned ambulatory care service line.
• Perform all essential functions of the Clinic Manager.
• Develop and implement policies and procedures that guide and support the provision of services and which meet the external regulatory and statutory requirements; ensure that policies and procedures are compatible with the function and goals of the hospital and clinics.
• Follow SHS safety and Infection Prevention guidelines, policies and procedures for self, patients, visitors and employees.
• Interpret and enforces Infection Prevention and Safety policies.
• Responsible for identifying new business develop opportunities

Education Qualifications

• Bachelor's degree in Nursing from an accredited college or university
• Master's degree in Nursing preferred.

Experience Qualifications

• Seven (7) years of progressively responsible and directly related work experience.

Required Knowledge, Skills and Abilities

• Ability to contribute to health care policy formulation when working in partnership with a multidisciplinary team of health care provide