Senior Hardware Quality Engineer

Microsoft Silicon, Cloud Hardware, and Infrastructure Engineering (SCHIE) is the team behind Microsoft’s expanding Cloud Infrastructure and responsible for powering Microsoft’s “Intelligent Cloud” mission. SCHIE delivers the core infrastructure and foundational technologies for Microsoft's over 200 online businesses including Bing, MSN, Office 365, Xbox Live, Teams, OneDrive, and the Microsoft Azure platform globally with our server and data center infrastructure, security and compliance, operations, globalization, and manageability solutions. Our focus is on smart growth, high efficiency, and delivering a trusted experience to customers and partners worldwide and we are looking for engineers to help achieve that mission.

We are looking for a Senior Hardware Quality Engineer to join the team.

As Microsoft's cloud business continues to grow the ability to deploy new offerings and hardware infrastructure on time, in high volume with high quality and lowest cost is of paramount importance. To achieve this goal, the Hardware, Infrastructure Management, and Fundamentals Engineering (HIFE) team is instrumental in defining and delivering operational measures of success for hardware manufacturing, improving the planning process, quality, delivery, scale and sustainability related to Microsoft cloud hardware.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day.

Responsibilities

• Develop and implement a robust supplier quality management strategy to ensure the data center hardware is manufactured at the highest level of quality standards. 
• Lead quality issues and improvement task force to contain, mitigate, and resolve the top-quality issues impacting global data centers. 
• Conduct debug and failure analysis for GPU subsystems in the Azure fleet and drive resolution with partners and suppliers.
• Drive the continuous improvement process based on Root Cause Analysis (RCA) and identified opportunities. 
• Responsible for quality readouts based on your telemetry data analysis, to bring clarity on status, actions across the organization and next steps for issue resolution.
• Establish Critical-to-Quality performance metrics to measure and improve product quality. 
• Act as the voice of quality in the hardware change management process, ensuring quality requirements are considered and met and improved. 
• Other:
  • Embody our culture and values.

Qualifications

Required Qualifications:

• 12+ years relevant technical engineering experience
  • OR Bachelor's Degree in Mechanical Engineering, Materials Engineering, Reliability Engineering, Electrical Engineering, or related field AND 5+ years technical engineering experience
  • OR Master's Degree in Mechanical Engineering, Materials Engineering, Reliability Engineering, Electrical Engineering, or related field AND 4+ years technical engineering experience
  • OR Doctorate Degree in Mechanical Engineering, Materials Engineering, Reliability Engineering, Electrical Engineering, or related field AND 2+ years technical engineering experience.
• 3+ years of direct engineering experience in hardware system issue resolution for GPU Servers.  

Other Qualifications:

Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Micro