Mortgage and Consumer Lending - Branch Manager

Mechanics Bank is currently searching for a full time Mortgage and Consumer Lending - Branch Manager to join our team at our Vancouver office location. Additional locations will be based in either Seattle or Portland. Here at Mechanics Bank, we value connection, partnership, long term relationships and working together in person.

The Mortgage and Consumer Lending - Branch Manager is responsible for the overall performance of the single-family lending business of the branch. Establish and implement an annual branch sales and marketing plan to achieve targeted goals for volume, profitability and customer service. Responsible for hiring, developing and motivating a realtor, new construction builder and overall self-sourced focused sales force in the origination of permanent loans and other Mechanics Bank products within a designated area. Personally originate permanent loans and other Mechanics Bank products, meeting quotas set by the Director of Mortgage and Consumer Lending. Ensure the origination of quality profitable and saleable residential loans. Provides leadership to multiple teams that are similar in nature with an operational focus.

What you will do:

• Plan the annual branch goals and volume projections and submit to the Director of Mortgage and Consumer Lending for approval. Perform to meet these goals during the year, communicating goals and strategic direction to Sr. Lending Advisors

• Develop a branch marketing plan with a sales execution strategy.

  • Research branch market area to create and implement effective sales techniques which will generate new lending opportunities.

  • Actively call on new and prospective customers, clients and business partners, exploring needs, cross-selling and recommending products and services that are in the best interest of the customer and that achieve their financial objectives.

  • Identify opportunities to deepen our relationship with customers that have a minimal relationship but offer upside potential and aggressively pursue this customer base.

  • Understand local area trends and issues that affect lending and recommend solutions or take action that will respond to those opportunities.

  • Provide the Director of Mortgage and Consumer Lending with production reports, projections, and other market information as required.

  • Provide sales leadership to Sr. Lending Advisors.

  • Hold Sr. Lending Advisors accountable for achieving established production goals. Schedule and lead effective sales meetings.

  • Support the daily sales efforts of assigned Sr. Lending Advisors (Sr. LAs), including meeting with Sr. LAs on a weekly basis to discuss loan application status, review lock expirations and overall production and sales activities.

  • Observe, coach and recognize the sales force in the successful marketing of Mechanics' products and brand. Ensure all staff are trained in sales and service techniques. Model sales skills and techniques as well as customer advocacy.

  • Coordinates with our marketing team the materials/flyers for one-time specific branch functions or realtor needs following corporate guidelines and procedures. Make request for collateral materials to the Director of Mortgage and Consumer Lending or to his designee.

  • Actively encourage Sr. LAs to look for cross-sell opportunities and to make referrals across business lines.

  • Work closely with Retail Bank Branch Manager coordinating joint marketing plans and cross-selling efforts. In coordination with Retail Bank Branch Manager, conduct joint meetings with all branch staff to ensure all employees maintain effective communication and partnership in serving customers.
     

• Demonstrate the highest levels of professionalism, efficiency and customer advocacy in the branch resolving the most difficult customer issues.

• Recruit, hire and develop staff through approved company methods.

• Ensure that Sr. LAs work together with their aligned Lending Advisor Associate (LAA) to effectively prepare accurate, complete, and timely loan applications.

• Work actively within assigned area to understand the local market, local competition, and business opportunities.

• Originate loans personally while meeting the same Mechanics quality standards expected of a Sr. Lending Advisor.

• Work in partnership with the Director of Mortgage and Consumer Lending, other Branch Managers and Lending Market Leaders (LMLs), other Mechanics production divisions, and Mechanics Marketing Department to coordinate marketing efforts targeted to realtors and customers.

• Understand all elements of loan production, Fulfillment and Underwriting. Work in partnership with Fulfillment staff to ensure the smooth flow