Business Systems Analyst - Payroll Compliance

We are looking for a motivated and enthusiastic Product Analyst with an unwavering 'can-do' attitude to join the Payroll Compliance Product Content team at Thomson Reuters. You will make an immediate impact on how our clients accomplish their work. In this role, you will participate in the design, development, documentation and testing of our payroll compliance products. In addition, you will collect, analyze, and prioritize requirements from various entities including external taxing authorities and our internal sources - all in an effort to provide the most reliable U.S. payroll tax software in the industry.

This position requires an individual who can successfully work in a dynamic environment where priorities change based on continually evolving business needs. Our iterative approach to development processes require a professional with excellent adaptability and communication skills.

About the Role:

• Produce various levels of documentation, such as product requirements, content plans, functional designs, user interface specifications, test plans, and user documentation
• Research customer needs and payroll legislative changes, and identify new potential opportunities and functionality
• Analyze payroll tax forms and related laws to ensure our software is kept up-to-date and accurate
• Work closely with software engineers to implement design decisions
• Manage, adjust for risk, and prioritize product backlog (with input from product owner and product manager)
• Be available for team in all the Scrum ceremonies
• Become familiar with the organizational development practices, platform requirements, and project management framework
• Liaise with product owner and product manager to establish a shared understanding of the features and changes in product requirements and support the release planning and sprint planning exercises
• Communicate on an ongoing basis with our Product Support, Product Excellence, and Digital Content teams
• Test Payroll products to ensure quality

About You:

• Unyielding attention to detail
• Highly organized with strong analytical and problem-solving skills
• Ability to collaborate and brainstorm with developers, other departments, and product users in a highly dynamic environment
• Strong planning and time management skills, with a proven track record of managing multiple concurrent projects with time sensitive milestones
• Must be able to work independently with minimal direction and guidance to achieve established goals and objectives
• Must be able to work flexibly, including over-time when needed
• Strong technical aptitude for learning and understanding technology and tools.
• Excellent verbal and written communication skills and ability to effectively present to groups outside of Product
• Ability to deliver high quality work on time in a high-energy, high-stress environment

Experience

• Bachelor’s degree in Accounting, Business, Computer Science, or equivalent experience
• 2+ years of relevant work experience, specifically around U.S. payroll and/or income tax compliance, is preferred
• Experience testing, supporting, or developing products a plus
• Working knowledge of software development methodology and software industry experience a plus

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What’s in it For You?

• Hybrid Work Model: We’ve adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected.

• Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance.

• Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow’s challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future.

• Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and