National Account Manager, Smart Solutions

Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.

Job Summary

Smart Solutions uses the power of connectivity, internet of things (IoT), and data to drive meaningful value and tools to communities. While initially driven by cities, the market is now being defined by enterprise, commercial, campus, and venue business. The market is rapidly emerging and with no leaders yet, Comcast is presented with a great opportunity to lead and drive untapped revenue.

Job Description

Our team’s mission is to bring together the best technology Comcast has to offer and deliver customers with wholistic smart solutions. Our sales team needs members that are persistent, resilient, creative, and strategic thinkers.

Core Responsibilities

• Collaborative sales approval with internal and external teams to educate, plan, develop, and execute sales strategies to generate new customers and grow smart solutions revenue.
• Apply a consultative solution sales approach to help the client identify and solve their most pressing challenges utilizing Connected Solutions / IoT Solutions
• Responsible for delivering engagement moments, interactions and/or events for potential clients with our products and services that encourage discovery, promote features and benefits, and facilitate learning to drive engagement, strengthen product knowledge, and enhance advocacy for Smart Solution products and services.
• Develop long-term relationships that are sincere, authentic, and built on trust to help carry through a complex sales cycle
• Find, coordinate Comcast’s response to and respond to RFPs where applicable
• Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.

Minimum Requirements

• 5+ years of experience, preferably in a customer facing role
• Superior communications and presentation skills
• Strong power point presentation abilities and proficient Microsoft office suit knowledge and understanding
• Experience in Video Analytics, Access Control, Smart Infrastructure, Smart Energy, EV Charging, Digital Signage, Smart facilities, and In-Building technologies a plus
• Experience with RFP writing a plus
• Must enjoy problem solving and thrive in uncertainty

Employees at all levels are expected to:

• Understand our Operating Principles; make them the guidelines for how you do your job.
• Own the customer experience think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
• Know your stuff be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
• Win as a team make big things happen by working together and being open to new ideas.
• Be an active part of the Net Promoter System a way of working that brings more employee and customer feedback into the company by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
• Drive results and growth.
• Respect and promote inclusion & diversity.
• Do what's right for each other, our customers, investors and our communities.

Disclaimer:

• This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

Comcast is an EOE/Veterans/Disabled/LGBT employer.

Skills

Collaborative Selling, Customer Experience (CX), Enterprise Solutions Sales

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