Principal Product Manager - Microsoft Dynamics 365

Discover Vanderbilt University Medical Center:  Located in Nashville, Tennessee, and operating at a global crossroads of teaching, discovery, and patient care, VUMC is a community of diverse individuals who come to work each day with the simple aim of changing the world. It is a place where your expertise will be valued, your knowledge expanded, and your abilities challenged. Vanderbilt Health recognizes that diversity is essential for excellence and innovation. We are committed to an inclusive environment where everyone has the chance to thrive and where your diversity of culture, thinking, learning, and leading is sought and celebrated. It is a place where employees know they are part of something that is bigger than themselves, take exceptional pride in their work and never settle for what was good enough yesterday. Vanderbilt’s mission is to advance health and wellness through preeminent programs in patient care, education, and research.

Organization:

VUMC IT Business App Dev

Job Summary:

We are actively seeking a dynamic and experienced Principal Product Manager to join our team dedicated to the innovation, management, and optimization of the VUMC Microsoft Dynamics 365 investment. The ideal candidate should have extensive knowledge of Microsoft Dynamics 365 and a proven track record in implementing business solutions within this domain.

Work Arrangement:
• While this position is primarily remote, occasional visits to the main Nashville VUMC campus may be required.

This role offers an exciting opportunity for a seasoned professional to make a significant impact by shaping the future of VUMC’s technology landscape.

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Key Responsibilities:

Domain Expertise:

• Serve as the subject matter expert for overall Microsoft Dynamics 365 functionality and capabilities.

• Understand the intricacies of the system, including its modules, integrations, and customization options.

Planning:

• Collaborate with cross-functional teams to develop strategies that align organizational goals with Dynamics 365 capabilities.

• Identify opportunities for process improvement, automation, and enhanced user experiences.

Business Transformation:

• Leverage Dynamics 365 to drive business transformation within the organization.

• Translate business requirements into actionable product features and enhancements.

• Assist with Dynamics 365-related projects from conception through implementation.

Stakeholder Engagement:

• Work closely with other VUMC departments and leadership to understand their needs and pain points.

• Facilitate discussions, gather feedback, and ensure alignment with organizational objectives.

Product Management:

• Evaluate and recommend new Dynamics 365 features, applications, and technologies to support business objectives.

• Participate in product governance, define project scope, create roadmaps, and oversee execution.

Sustainment and Optimization:

• Once implemented, take ownership of the ongoing sustainment of Dynamics 365 solutions.

• Continuously monitor system performance, user adoption, and identify areas for optimization.

Vendor Alignment:

• Collaborate with vendors and partners to stay informed about Dynamics 365 updates, licensing, and best practices.

• Evaluate third-party solutions and integrations to enhance the platform.

Data Governance and Security:

• Ensure compliance with data privacy regulations and establish robust security protocols.

• Manage data quality, access controls, and disaster recovery plans.

Performance Metrics and Reporting:

• Define KPIs and performance metrics related to Dynamics 365 usage and impact.

• Regularly report on system performance, user satisfaction, and ROI.

 

TECHNICAL CAPABILITIES:

•     Product Knowledge (Advanced): Demonstrates high levels of knowledge in Microsoft Dynamics 365. Is often relied upon by others for knowledge of the product and plays a lead role in projects related to the product. Has some experience in developing/supporting applications specific to the product.

•     Project Coordination (Advanced): Manages interdependencies among multiple related and unrelated projects whose coordinated delivery is required to achieve higher organizational objectives.  Identifies opportunities for cross-discipline participation.  Develops and documents project policies and procedures.  Manages the overall coordination, status reporting, and stability of major project efforts, ensuring that project goals and objectives are met within agreed upon time,