Senior Patient Services Specialist

The senior patient services specialist is a member of the Behavioral Health Outpatient Department team and is responsible for day-to-day functions of The Center for Perinatal Bonding & Support. The senior patient services specialist will schedule for the Center for Perinatal Bonding & Support. They will be interacting with patients, visitors, hospital staff and providers, assisting with patient registration for the Day Program, answering phones, answering questions and providing information regarding the Day Program, preparing patient rooms for incoming patients and group rooms, stock all patient room supplies with newborn necessities, inventory tracking, and cleaning private patient rooms and group room at the end of the day.

Providence caregivers are not simply valued – they’re invaluable. Join our team at Swedish First Hill and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.

Required Qualifications:

• High school diploma or equivalent or general education degree (GED).
• 2 years Experience in an office or retail setting providing excellent customer service and using computers.

Preferred Qualifications:

• Experience interacting with hospital patients helpful.

Why Join Providence? 

Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security.  We take care of you, so you can focus on delivering our mission of improving the health and wellbeing of each patient we serve.

 

At Providence, our strength lies in Our Promise of “Know me, care for me, ease my way.” Working at our family of organizations means that regardless of your role, we’ll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable.

The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.

Providence offers a comprehensive benefits package including a retirement 401(k) Savings Plan with employer matching, health care benefits (medical, dental, vision), life insurance, disability insurance, time off benefits (paid parental leave, vacations, holidays, health issues), voluntary benefits, well-being resources and much more. Learn more at providence.jobs/benefits.