Senior User Experience Design Specialist - Customer Innovation Services (CIS)

We help the world run better

At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from. 

 

 

** This is a hybrid job opportunity requiring you to work three times a week in SAP Newtown Square office. **

 

What you’ll do

 

We’re looking for someone who can challenge the status quo and likes to stay curious. You enjoy working on meaningful projects and are energized by lifelong learning. You value working with diverse teams in an inclusive and empathic way.
 

In our team, we believe people are the essential part of what we do; we believe they can change, and they will evolve. Our environment is safe to let people be themselves and find their strengths to contribute to the overall team and customers we attend.

 

We are looking for someone who is passionate about software design and technology, someone who wants to learn and stretch beyond self-limits every day, someone who is willing to work on challenging projects that changes our customer’s worlds, especially focused on Business and Custom AI.

 

• Successfully conduct design workshops and discovery sessions with customers and various SAP teams.
• Actively participate in calls with customers, product owners and architects to understand specific business processes and requirements.
• Create deliverables such as wireframes, user journeys, flow diagrams, mock-ups and click-through prototypes.
• Follow lean UX principals to iterate on solutions and produce high quality, intuitive and UI designs.
• Work closely with the architects and developers to design and build a solution according to customer requirements.
• Work within a global team and successfully manage multiple teams in parallel.
• Be exposed to the latest technologies and work with world-class designers who will take your professional skills to the next level.
• Be part of a globally distributed group that has an enormous impact in the Enterprise Software industry on a global scale.
• Work in an environment that fosters feedback, autonomy and decentralized decision-making creating a culture of innovation, diversity and empathy mindset.
• Proactively engage and develop relationships within the larger engineering team to coach and mentor non-UX colleagues on key concepts and help drive UX advocacy
• Act as a mentor to other UX Designers
• International and Domestic travel as needed for workshops and product requirement discussions

 
What you bring

 

• Degree in Interface Design, Industrial Design, Media Design, Human Computer Interaction or related fields.
• 7+ years of relevant experience. Experience with UX for AI a plus.
• Knowledge of design software such as Figma, Mural, Adobe CC Suite
• Extensive understanding in user-centered design processes and design thinking required.
• Ability to design complex UI and application flows for desktop, tablet and mobile.
• Customer interaction skills, ability to prioritize software requirements, identify reusability and hence provide acceptable work-around to customers.
• Self-motivated, open minded, resourceful, agile and pragmatic.
• Excellent communication and presentation skills.
• Fluent in English (French are a plus).
• Professional experience as UX Designer
• Previous experience with agile development methodologies is highly valued
• Experience in working on large development or implementation projects is a plus
• Experience with SAP Fiori Design System is beneficial
   

Meet your team

 

What do you think about being part of an innovative, dynamic, and collaborative development environment, helping world-class enterprises to solve their most complex business challenges, blaze disruptive new trails and bring their company’s vision to life?
 
At SAP Custome