Regional Manager, Quality

At Saputo, we bring good to the table by making high-quality products, investing in our people, and supporting communities around the world . As a top 10 global dairy processor, we value contributions that matter and strive to foster an inclusive, growth-driven work environment. Ready to bring your best?

This position is responsible for managing Quality Assurance at a Regional level for multiple facilities. This position must ensure that the company produces safe products of the highest and most consistent quality by overseeing Quality Systems at both the Corporate and plant level.  This position will aid in the assessment of operations and manage the creation and implementation of Corporate Quality Assurance Policies and Programs utilized at plant and corporate levels.  The RQA position will work closely with each plant QA teams, with each facility QA manager while having a dotted line report to the Director of QA.

Job Opportunity offers a remote work schedule when not traveling.

Role supports the following Eastern Region liquid dairy producing facilities: Plant City, FL/Biscoe & Troy, NC/Delhi & Friendship, NY/Frederick, MD/Murray, KY/Newington, CT/Decatur, AL/Sulphur Springs, TX & White Bear Lake, MN.

How you will make contributions that matter...

• Troubleshoot problems associated with production in approximately five facilities; investigate root cause, develop and implement corrective actions, and prevent recurrence through the development of long-term solutions.

• Work with Plant Quality Assurance Teams to install appropriate controls, sample plans, hold/release system modifications, code rotation, batching and processing controls, and other production systems where problems might exist.

• Develop rapport with Plant and QA managers of all company owned and co-pack customer facilities.

• Assure that all plants are always audit- and inspection- ready.

• Responsible for troubleshooting to include organizing, prioritizing and completing audit items with plant Quality teams.

• Regularly audit facility Food Safety and Food Quality Plans for compliance with Corporate and Customer Policies as well as State and Federal regulations.

• Identify and lead Process Quality Improvement initiatives within the assigned region.

• Implement measures to effectively track/trend conformance to corporate quality assurance programs to prevent food quality or food safety issues at manufacturing facilities and off-site storage facilities.

• Develop and manage sampling plans to monitor finished product quality and compositional results to ensure standards of identity are maintained.

• Coordinate QA efforts with Research & Development and vice versa.

• Work with Research & Development to ensure that manufacturing and raw material specifications exist and are current and enforced.

• Stay current with all key regulatory and certifying agency guidelines.  Manage regulatory issues within assigned region to include process filings, unannounced inspections, requirements associated with label compliance and net weight, etc.

• Partner with Customer Service and Sales on various Customer Quality Support projects.

• All other duties assigned by any member of the Quality Assurance department, including but not limited to:

• Lab Management/Lab Procedures

• Quality Systems/Safe Quality Food Program (SQF)

• Supplier Quality/Trace Gains Database

• Conformance to Standard/Quality Metrics

• Research & Development Trial Support

• Drive Statistical Process Control in Lab and Plant Floor

• Sensory Program

• Positive Release Program

• Complaint Investigations/Complaint Reduction Projects

• Quality Alerts

• ECOLAB/chemical provider contact

You are best suited for the role if you have the following experience, skills, and qualifications...

• Bachelor's Degree in Microbiology, Food Science or related field preferred. Equivalent experience will be considered.

• 5 years of managerial QA leadership experience in the dairy (preferred) or beverage manufacturing industry (preferably with multi-plant responsibility) - preferably fluid environments beverage industry, with emphasis on Pasteurized, Ultra-Pasteurized, Extended Shelf Life, Aseptic, and/or Dairy equipment.

• Strongly Prefer 3 years of experience with perishable products including Pasteurized Milk Ordinance (PMO), milk products, cultured, plant-based, and oil-based beverages.

• Prefer multiple plant responsibility & oversight experience.

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